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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Payless in Maine

Discover the convenience of car rental in Maine with Payless, where you can compare prices from trusted rental brands in a single search. Enjoy transparent pricing with all taxes, fees, and protections included, so there are no hidden surprises. Experience the charm of Maine's scenic coastlines and vibrant cities with the peace of mind that comes from free cancellation up to 48 hours before pickup. Rated highly by travelers worldwide, Payless offers reliable options for your journey. Explore Maine effortlessly and ensure a seamless car rental experience by booking today through Hola Car Rentals.

Frequently Asked Questions

What does my Hola Car Rentals booking with Payless in Maine include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Maine, including Payless, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Payless rental experience and peace of mind throughout your trip in Maine.

Will I face unexpected charges at the Payless counter in Maine when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Payless booking in Maine are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Payless counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Payless counter in Maine charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Payless to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Does Payless have car rental locations in Maine?

No, Payless does not currently operate confirmed locations in Maine based on official brand sources. While some third-party sites may suggest Payless availability in Maine, these listings are not supported by official Payless location data, and no Payless counters are confirmed at Portland International Jetport (PWM), Bangor International Airport, or any city in the state.

If you are searching for a rental car in Maine through Hola Car Rentals, the booking engine will show you which partner brands are actually available at your chosen pickup location and date. Partner brands that do operate in the northeastern United States include Avis, Budget, Hertz, Enterprise, Alamo, National, Dollar, and Thrifty, among others.

If Payless availability in Maine becomes confirmed in the future, it will appear in search results automatically. For now, selecting an available partner brand ensures your reservation is backed by a real counter at your pickup location.

What documents do I need to pick up a Payless rental car in Maine?

When picking up a rental car in Maine, whether through Payless or another partner brand, you will need to present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, used for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at any rental counter in Maine. Debit cards and prepaid cards are not accepted for the security deposit hold.

How does the E-ZPass toll system work for a Payless rental car in Maine?

Maine uses the E-ZPass electronic toll system, which operates on the Maine Turnpike, the state's main toll highway running from Kittery to Augusta. Cash toll booths have been largely eliminated in Maine and across the Northeast, so understanding how tolls work in your rental car is important before you drive.

When you rent a car in Maine, the vehicle will typically come equipped with an electronic toll device. At the counter, you will generally have two options:

  • Purchase an unlimited toll package, which typically costs between US$11 and US$25 per rental day depending on the partner brand, covering all toll charges during the rental period
  • Decline the package and pay per use, in which case the rental company will charge you the actual toll amount plus an administrative processing fee for each transaction

If you drive through an E-ZPass lane without enrolling in the rental company's toll program, the rental company will receive a notice and charge your credit card for the toll plus any associated fees. These charges often appear on your statement four to six weeks after the rental ends.

Whether you rent through Payless or another partner brand in Maine, reviewing the toll program terms before signing the rental agreement is strongly recommended.

Can I get a Tolls Cashback refund for Maine Turnpike tolls paid during my Payless rental?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your rental, including tolls on the Maine Turnpike. This benefit applies whether you rent through Payless or any other partner brand available in Maine.

To claim your cashback after returning the vehicle, email [email protected] within 30 days of the return date. Include the following:

  • Your Hola Car Rentals reservation confirmation
  • A copy of the rental agreement signed at pickup
  • A receipt or statement showing the toll charges paid, such as a toll provider invoice or an itemized final rental invoice

The refund is calculated as the lesser of the total tolls you paid or 5% of your booking total. For example, if your booking total was US$500, the cap is US$25. If you paid US$18 in Maine Turnpike tolls, you receive US$18 back. If you paid US$40, you receive US$25.

Refunds are issued to the original payment method used for the booking and typically process within seven to ten business days after approval. Late submissions received after 30 days are not accepted.

What is the minimum age to rent a Payless car in Maine?

In Maine, as in most U.S. states, the standard minimum age to rent a car without additional surcharges is 25. Drivers aged 21 to 24 can rent but will be subject to a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and older.

If you are booking through Payless or another partner brand in Maine, vehicle class restrictions for under-25 renters typically exclude categories such as full-size, SUV, minivan, luxury, premium, and convertible. Economy, compact, and intermediate vehicles are generally available to younger renters.

Additional requirements that apply regardless of age include:

  • A valid driver's license in good standing
  • A major credit card in the main driver's name for the security deposit hold
  • An International Driving Permit if your license does not use a Latin alphabet

Maine is not one of the states (like New York or Michigan) that legally requires rental companies to rent to drivers aged 18 and older. The 25-year standard applies, with the young-renter surcharge for ages 21 to 24. Always confirm the exact surcharge amount for your specific pickup location and partner brand when booking in Maine.

Is a credit card required for the security deposit on a Payless rental car in Maine?

Yes, a physical major credit card in the main driver's name is required for the security deposit hold when picking up a rental car in Maine, whether through Payless or any other partner brand.

Key points to know before arriving at the counter in Maine:

  • The card must be a major credit card (Visa, Mastercard, American Express, etc.) with a line of credit, not a debit or prepaid card
  • The driver's name must be printed on the physical card
  • Digital wallets, virtual cards, and single-use card numbers are not accepted
  • The hold amount for a standard vehicle in the United States is typically around US$300 to US$400, though the exact amount varies by partner brand, vehicle class, and location

The hold is a temporary authorization, not a charge. It reduces your available credit until the rental company releases it after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days.

It is a good idea to notify your bank of your travel plans before arriving in Maine to prevent the authorization from being flagged as suspicious, and to bring a backup credit card in case your primary card is declined.

Can I pick up a Payless rental car in Maine and return it in another state?

Yes, one-way rentals that allow you to pick up a car in Maine and return it in a different state are possible with many partner brands, though a drop-off fee will typically apply and must be confirmed at the time of booking.

When searching for a one-way rental in Maine through Hola Car Rentals, the drop-off fee will be displayed on the rate details page under the section labeled as charges due at the destination. This fee is set by the rental partner and varies based on the route, distance, vehicle class, and season.

A few things to keep in mind for one-way rentals from Maine:

  • Same-city pickups and returns (for example, airport to downtown within the same city) often carry no drop-off fee
  • Routes between different states or distant cities typically do carry a one-way fee
  • Cross-border rentals into Canada require prior authorization from the rental partner and may not be permitted on all rate types
  • Changing your return location after booking may reprice the rental and recalculate the drop-off fee

Since Payless does not currently have confirmed locations in Maine, one-way availability will depend on whichever partner brand you book through for your Maine rental.

What fuel policy applies to Payless rental cars in Maine?

Rental cars in Maine, including those booked through partner brands on the Hola Car Rentals platform, follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return in Maine:

  • At pickup, confirm the fuel level with the agent and ensure the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the fuel gauge and odometer
  • Refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop before you arrive
  • Keep the fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee.

Whether you are returning a car at Portland International Jetport or another location in Maine, refueling near the return point before dropping off is the most cost-effective approach. Since Payless does not currently have confirmed Maine locations, this policy applies to whichever partner brand fulfills your booking.

How does Travel Assistance work if something goes wrong during my Payless rental in Maine?

Most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident during your Payless rental in Maine. Note that this benefit does not apply to residents of the United States or Canada.

Coverage typically included with eligible bookings:

  • Medical coverage for up to five passengers for accidents and non-pre-existing illnesses
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance while driving in Maine, for example after an accident on the Maine Turnpike or in a remote area of the state, contact the Terrawind assistance line immediately:

  • Phone (24/7, toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready when you call. Always contact the assistance line before incurring medical expenses, as some reimbursements require prior authorization.

This coverage does not include damage to the rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Check your booking confirmation for the exact terms applicable to your Maine rental.

How do I add an additional driver to a Payless rental car in Maine?

Yes, you can add an additional driver to your rental car in Maine at the counter when you pick up the vehicle. The additional driver must be physically present at pickup and must bring a valid driver's license, and an International Driving Permit if their license does not use a Latin alphabet.

Whether or not there is a fee depends on your rate:

  • Some Hola Car Rentals rates include one additional driver at no extra cost, which will be shown on your booking confirmation
  • If not included, the fee for Payless (and Avis and Budget) is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes
  • For Hertz, Dollar, and Thrifty the fee is US$13.50 per day plus taxes, up to US$189
  • For Alamo, National, and Enterprise the fee is US$15 per day plus taxes

For Payless and related brands in Maine, additional drivers must generally be at least 25 years old at the time of pickup. Both the main driver and the additional driver must sign the rental agreement. Only drivers listed on the agreement are covered by the rental protections such as CDW/LDW and liability coverage.

If you need to add a driver after leaving the counter, you must visit a branch location to update the agreement.

What happens if I return my Payless rental car late in Maine?

If you return your rental car in Maine later than the agreed drop-off time, the rental partner will typically apply a grace period of approximately 30 minutes before additional charges begin. After that window, you may be billed for extra hours or an additional rental day, plus a late return fee depending on the partner brand's policy.

To avoid late return charges in Maine:

  • Plan your return time to account for refueling near the drop-off location
  • Check whether the return counter has adjusted hours on holidays or weekends
  • If you know you will be late, contact the rental partner using the number on your rental agreement as early as possible

If you need more time with the vehicle, you can request an extension during the rental. Extensions are subject to vehicle availability and may reprice the rental based on current rates.

Since Payless does not currently have confirmed locations in Maine, the late return policy will be governed by whichever partner brand fulfills your booking. Always review the rental agreement at pickup for the exact grace period and fee structure that applies to your Maine reservation.

Does CDW insurance cover my Payless rental car in Maine?

Yes, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage reduces your financial liability for damage to the rental vehicle during your time in Maine, subject to any applicable deductible shown on your booking confirmation.

What CDW/LDW typically covers for a Maine rental:

  • Collision damage to the rental car from an accident
  • Theft or vandalism of the vehicle
  • Repairs up to the vehicle's value, minus any deductible

What CDW/LDW does not cover:

  • Damage or injury caused to third parties, which requires separate liability coverage (LIS/ALI/SLI)
  • Prohibited use such as off-road driving, driving under the influence, or use by an unauthorized driver
  • Items often excluded such as tires, wheels, undercarriage, roof, and keys unless specifically included
  • Incidents not reported promptly to the rental partner

Whether you book through Payless or another partner brand for your Maine rental, CDW/LDW only applies to drivers listed on the rental agreement. If you are driving in Maine with an additional driver, make sure they are added to the contract at pickup. Always check your Hola Car Rentals confirmation to confirm whether CDW/LDW is included in your rate and what deductible applies.

What rental taxes and fees should I expect when picking up a Payless car in Maine?

When picking up a rental car in Maine, whether through Payless or another partner brand, the total amount due at the counter may include state and local taxes and fees beyond the base rental rate. These vary by pickup location, such as airport versus off-airport, and by the partner brand.

Common charges that may appear on your rental agreement in Maine include:

  • Maine state rental tax applied to the base rental rate
  • Airport concession recovery fees (ACRF) at airport locations such as Portland International Jetport
  • Customer facility charges (CFC) at consolidated rental car facilities
  • Vehicle license recovery fees

Your Hola Car Rentals booking confirmation will indicate whether taxes and fees are included in your prepaid rate or listed as amounts due at the destination. If your confirmation shows taxes and fees as included, you should not be billed again for those items at the counter in Maine.

If you are charged for something that was marked as included on your confirmation and that you did not opt into as an add-on, Hola Car Rentals No Extra Charges© Coverage provides a guarantee against such unexpected counter charges. Keep all paperwork from your Maine pickup and contact support after the rental is complete if a discrepancy arises.

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