RECENSIONI VERIFICATE
Domande frequenti
Cosa include la mia prenotazione Hola Car Rentals con National a Pennsylvania che le altre società non offrono?
Hola Car Rentals è l'unico partner premium dei principali marchi di noleggio auto che operano a Pennsylvania, offrendoLe accesso esclusivo alla nostra tariffa All Inclusive+. Questa tariffa include vantaggi che nessun'altra società può eguagliare:
- Copertura di responsabilità civile gratuita a partire da US$ 300.000 in caso di incidente (applicabile solo a determinate tariffe e itinerari)
- Rimborso pedaggi: recuperi fino al 5% del valore totale della prenotazione per i pedaggi sostenuti durante il periodo di noleggio
- Assistenza medica di viaggio premium con copertura fino a US$ 150.000 per un massimo di 5 passeggeri in caso di emergenza medica, escluse le condizioni preesistenti
- Garanzia No Extra Charges©: se al banco Le addebitano qualcosa che non è indicato nella sua conferma e non è un servizio opzionale che ha accettato, Hola Car Rentals si adopererà per rimuovere o rimborsare l'addebito dopo verifica
Tutto questo senza costi aggiuntivi, garantendoLe un'esperienza di noleggio completamente protetta e la tranquillità durante tutto il Suo viaggio a Pennsylvania.
Ci saranno addebiti imprevisti al banco National a Pennsylvania quando prenoto tramite Hola Car Rentals?
No. Con Hola Car Rentals, tutti i costi e gli addebiti della Sua prenotazione a Pennsylvania sono indicati chiaramente al momento della prenotazione e nell'e-mail di conferma, in modo da sapere esattamente quanto paga prima di arrivare al banco.
Inoltre, ogni prenotazione Hola Car Rentals include la garanzia No Extra Charges©. Si tratta di una garanzia sul prezzo (non un'assicurazione) che La protegge nel caso in cui il banco a Pennsylvania Le addebiti qualcosa che non era indicato nella Sua conferma e che non era un optional che ha accettato. In tal caso, Hola Car Rentals lavorerà con il partner di noleggio per rimuovere o rimborsare l'addebito dopo verifica.
Gli unici costi al di fuori di questa garanzia sono:
- Optional scelti al banco (GPS, seggiolini per bambini, carburante prepagato)
- Addebiti basati sull'utilizzo (pedaggi, carburante mancante, multe stradali)
What documents do I need to pick up a National rental car in Pennsylvania?
To collect your National rental car at any Pennsylvania location, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name
- A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
- A passport or government-issued photo ID
- Your booking confirmation
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.
All documents must be physical. Digital copies shown on a phone or tablet are not accepted at National counters in Pennsylvania or anywhere else in the United States.
Where are National car rental locations in Pennsylvania?
National operates 12 locations across Pennsylvania, concentrated at the state's major airports. The full list includes:
- Philadelphia International Airport (PHL), Philadelphia
- Pittsburgh International Airport (PIT), Pittsburgh
- Harrisburg International Airport (MDT), Middletown
- Lehigh Valley International Airport (ABE), Allentown
- Wilkes-Barre/Scranton International Airport (AVP), Avoca
- Erie International Airport (ERI), Erie
- Latrobe Arnold Palmer Regional Airport, Latrobe
- Lancaster Airport, Lititz
- Williamsport Regional Airport, Montoursville
- Reading Regional Airport, Reading
- State College University Park Airport (SCE), State College
- Philadelphia 30th Street Train Station, 2955 Market St, Philadelphia (off-airport)
The Philadelphia 30th Street Train Station is the only downtown, off-airport National location in Pennsylvania. It can offer lower base rates compared to the airport counter since it avoids certain airport concession fees. All other National locations in Pennsylvania are at airports.
How does the National pickup process work at Philadelphia International Airport (PHL) in Pennsylvania?
At Philadelphia International Airport, National shares a shuttle with Alamo. After collecting your baggage, proceed to Zone 2 outside the terminal and board the Alamo/National shuttle. National is the second stop on that route.
Emerald Club members at PHL benefit from the Emerald Aisle, which allows you to bypass the counter and select your own vehicle directly from the aisle, then drive to the exit booth to complete the agreement. This is one of the fastest pickup options National offers in Pennsylvania.
If you are not an Emerald Club member, proceed to the National counter to complete your agreement and receive your keys before heading to the vehicle.
PHL does not offer after-hours pickup or return, so plan your arrival and return times to fall within counter operating hours. Always carry your booking confirmation and all required documents, including a physical major credit card in the main driver's name for the security deposit hold.
How do tolls work when renting a National car in Pennsylvania?
Pennsylvania relies heavily on cashless tolling, primarily through the Pennsylvania Turnpike system. There are virtually no cash toll booths remaining on major toll roads in the state. When you drive through a toll gantry in your National rental car, the overhead camera reads either the vehicle's transponder or its license plate.
At the National counter in Pennsylvania, you will typically be offered two options:
- An unlimited toll package using a transponder linked to E-ZPass, usually priced between US$11 and US$25 per rental day depending on location
- A pay-per-use arrangement, where tolls are billed via Toll By Plate at rates that are often double the E-ZPass rate, plus an administrative processing fee per toll event
If you decline both options and still drive a toll road, the rental company will bill the tolls to your credit card after the rental ends, sometimes days or weeks later, along with additional administrative fees.
Typical Pennsylvania Turnpike tolls for a passenger vehicle run approximately US$1.94 per short segment with E-ZPass or US$3.88 via Toll By Plate. A longer trip such as Philadelphia to Harrisburg can total US$8 to US$12 or more depending on your exact entry and exit points.
Pennsylvania has no congestion charges or urban emissions zones. Tolls apply only to specific roads and bridges.
Can I get cashback on Pennsylvania Turnpike tolls paid during my National rental?
Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental, including Pennsylvania Turnpike tolls and any other cashless toll roads you use in Pennsylvania with your National vehicle.
To claim your cashback after returning the car:
- Email [email protected] within 30 days of vehicle return
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals booking confirmation, the signed rental agreement from National, and a toll receipt or statement showing the charges paid
The refund is capped at 5% of your booking total. For example, if your booking total was US$600, the maximum cashback is US$30. If your actual Pennsylvania toll charges were US$18, you receive US$18. If they were US$50, you receive US$30.
Refunds are processed to the original payment method used for your reservation and typically arrive within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.
Are there after-hours pickup or return options at National locations in Pennsylvania?
After-hours availability varies significantly across National locations in Pennsylvania, so it is important to check the specific airport before you travel.
- State College University Park Airport (SCE): After-hours pickup and return are available. Two key drop boxes are provided, one outside the arrivals area and one at the Enterprise desk. Lock the vehicle and note that you remain responsible for the car until the next business day check-in.
- Harrisburg International Airport (MDT): After-hours return is available.
- Erie International Airport (ERI): No after-hours pickup or return.
- Philadelphia International Airport (PHL): No after-hours pickup or return.
For Pittsburgh International Airport (PIT), you can return the vehicle to the designated facility following signage, leave the keys in the vehicle, and you remain responsible until business hours check-in.
If your flight is delayed by less than 24 hours, National will generally hold your reservation. If the delay exceeds 24 hours, contact support as soon as possible, since bookings held beyond that window may be forfeited without a refund.
What is the security deposit hold amount for a National rental in Pennsylvania?
When you pick up your National rental car at any Pennsylvania location, the counter will place a temporary authorization hold on your credit card. This hold is not a charge but it reduces your available credit until it is released after you return the vehicle.
For standard car classes in the United States, typical holds range from approximately US$300 to US$400. The exact amount at your specific National location in Pennsylvania may vary based on the vehicle class, rental duration, and the location itself. Premium or specialty vehicles generally carry higher holds.
Important requirements for the deposit at National counters in Pennsylvania:
- The card must be a major credit card, not a debit or prepaid card
- The card must be in the main driver's name with the driver's name physically printed on the card
- Digital wallets and virtual card numbers are not accepted
After you return the vehicle, the hold is released. Your bank or card issuer controls how quickly it reappears as available credit, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.
Is there a young driver surcharge for renters under 25 at National in Pennsylvania?
Yes, National in Pennsylvania applies a young driver surcharge for renters between the ages of 21 and 24. The standard daily fee for Alamo, National, and Enterprise is US$15 per day plus applicable taxes, paid at the counter.
Drivers under 21 are generally not permitted to rent from National in Pennsylvania. Pennsylvania is not one of the states, such as New York or Michigan, where law requires rental companies to accept drivers as young as 18.
Additional restrictions apply to young renters in Pennsylvania:
- Most premium, full-size, luxury, minivan, and large SUV categories are restricted to drivers aged 25 and older
- Economy, compact, intermediate, and compact SUV classes are typically available to drivers aged 21 to 24
- Any additional driver aged 21 to 24 may also be subject to the surcharge or may not be accepted at the counter
If you are aged 21 to 24 and booking a National vehicle in Pennsylvania, factor the daily surcharge into your total Budget and select an eligible vehicle class during booking.
Does travel assistance coverage apply if I have an emergency during my National rental in Pennsylvania?
Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident while driving your National rental across Pennsylvania, including on remote stretches of the Pennsylvania Turnpike or at smaller regional airports.
Coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for baggage lost by the airline
- Flight cancellation insurance
To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the National rental vehicle itself, which is handled by CDW/LDW, or third-party liability, which requires LIS/ALI/SLI coverage. Always check your booking confirmation for the exact terms and limits that apply to your reservation.
Can I add an additional driver to my National rental in Pennsylvania?
Yes, you can add an additional driver to your National rental in Pennsylvania, either at no cost if your rate includes it or for a daily fee if it does not.
When the additional driver fee applies at National in Pennsylvania, the standard charge is US$15 per day plus applicable taxes, paid at the counter. Check your booking confirmation before arriving, as some rates explicitly include one additional driver at no extra cost.
Requirements for adding a driver at any National location in Pennsylvania:
- The additional driver must be physically present at the counter at pickup
- They must present a valid driver's license and a matching photo ID such as a passport
- If their license is not in English or uses a non-Latin alphabet, an IDP is required
- Both the main driver and the additional driver must sign the rental agreement
Only drivers named on the rental agreement are covered by protections such as CDW/LDW. If someone not listed on the contract drives the National vehicle in Pennsylvania and an incident occurs, coverage may be void and you could be held fully liable.
What is the fuel policy for National rentals in Pennsylvania?
National rentals in Pennsylvania follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Steps to avoid fuel charges:
- At pickup, confirm the fuel gauge reads full and ensure the starting level is recorded on the rental agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns at locations like State College (SCE) or Harrisburg (MDT), leave the receipt in the key drop envelope and keep a photo of the full gauge
If you return the National vehicle in Pennsylvania with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Keeping your receipt is the best protection if a dispute arises.
What insurance coverage do I need for a National rental in Pennsylvania?
When renting from National in Pennsylvania, two main types of coverage are worth understanding before you arrive at the counter.
Collision Damage Waiver (CDW/LDW) covers damage to the National rental vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. Not all U.S. states require rental companies to include state-minimum liability, and Pennsylvania is among the states where this is not guaranteed. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your National reservation in Pennsylvania.
Neither CDW/LDW nor LIS/ALI/SLI covers:
- Your own personal injuries (covered by PAI if purchased)
- Your personal belongings (covered by PEC if purchased)
- Damage caused by prohibited use such as off-road driving or driving under the influence
Review your booking confirmation to confirm which coverages are included in your selected rate before picking up your National vehicle in Pennsylvania.
Can I pick up a National car in Pennsylvania and return it in a different city?
Yes, one-way rentals are possible with National in Pennsylvania, allowing you to pick up at one location and return at a different city or airport. However, a drop-off fee may apply depending on the specific route.
How one-way fees work for National rentals in Pennsylvania:
- Same-city routes, such as Philadelphia International Airport to Philadelphia 30th Street Station, often carry no drop-off fee
- Routes between different cities or states, such as Pittsburgh to Philadelphia or Pennsylvania to New York, typically include a drop-off fee that varies by distance, vehicle class, and season
- Cross-border one-ways, for example Pennsylvania to Canada, may be restricted or carry significantly higher fees
The drop-off fee for your specific National route in Pennsylvania will appear on the booking details page under the section labeled "To pay at destination" during checkout. It will also appear on your booking confirmation. This fee cannot be prepaid and is paid directly to National at the counter.
If the counter charges a drop-off fee that differs from what your confirmation shows, keep all paperwork and contact support. The No Extra Charges© guarantee may apply if the fee was not disclosed during booking.
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