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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 3 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

Where exactly is the car rental pickup area at Tofino Airport (YAZ), and how do you get there after you land?
The car rental counters at Tofino Airport are conveniently located directly inside the main terminal building. Given the airport's compact size, you will easily spot them in the arrivals area after collecting your luggage. Once you complete the paperwork, the rental vehicles are parked in a dedicated lot just a short walk from the terminal exit. There is no need for a shuttle bus, making the transition from your flight to your car a quick and seamless experience.
If my flight arrives on a small plane with a quick deplaning, how long should I expect the rental pickup process to take at YAZ?
Even with a quick deplaning from a smaller aircraft, the pickup process at Tofino Airport can vary depending on how many other passengers are also renting vehicles. Generally, you can anticipate a fairly efficient experience due to the airport's smaller scale. It's wise to have your driver's license and booking confirmation ready to present at the counter. The walk to the vehicle is very short, so the main factor will be the queue at the rental desk itself.
What’s the easiest way to coordinate one person picking up the rental car while others handle surfboards and luggage at Tofino Airport?
A great strategy for managing gear at Tofino Airport is to designate one person to handle the rental car paperwork. While they are at the counter, the rest of the group can gather all the luggage, surfboards, and other equipment just outside the terminal's main entrance. Once the driver has the keys, they can bring the vehicle around to the passenger loading zone. This approach minimizes clutter inside the small terminal and makes for a more organized and efficient departure.
If my flight is delayed into the evening, what should I plan for when trying to pick up a rental car at YAZ?
If your flight into Tofino is delayed, especially into the evening, it is essential to contact your car rental provider as soon as you know. While agencies at YAZ often monitor flight schedules, direct communication ensures they will be there for your late arrival. It's also wise to have your accommodation's address pre-loaded into a navigation app, as you will be driving on dark, winding roads. Giving yourself extra time and driving cautiously is the best approach for a late-night arrival.
Is cell service reliable right outside Tofino Airport for confirming pickup details and loading maps before driving out?
Cell service around Tofino Airport can be intermittent, varying by carrier. While you may get a signal strong enough for calls or texts, data for loading maps can be slow or unreliable. It is highly recommended to download offline maps of the Tofino and Ucluelet area to your phone before you travel. This ensures you can navigate to your destination without depending on a live data connection right after you pick up your vehicle.
What’s the most straightforward route from Tofino Airport to Long Beach (Pacific Rim National Park Reserve) without missing turnoffs?
The route from Tofino Airport to Long Beach is very straightforward. After exiting the airport, you will turn left onto the Pacific Rim Highway (Highway 4). Long Beach is one of the first major destinations you will encounter, located just a few kilometers down the highway on your left. Look for the large, clear signage for the Long Beach Unit of the Pacific Rim National Park Reserve. The turnoff is well-marked, making it very difficult to miss.
How long does the drive from YAZ to Tofino town usually take in rainy weather when visibility drops?
The drive from Tofino Airport to the town of Tofino typically takes about 20-25 minutes in clear conditions. However, during periods of heavy rain, which is common in the region, you should plan for the journey to take longer, potentially 30-40 minutes. Reduced visibility and wet road surfaces necessitate slower speeds, especially on the winding sections of the Pacific Rim Highway. Always drive according to the conditions and allow for extra travel time.
What should first-time visitors know about Highway 4 driving between the airport and Ucluelet, especially with curves and limited passing zones?
First-time drivers on Highway 4 between the airport and Ucluelet should be prepared for a scenic but demanding road. The highway is characterized by sharp curves, rolling hills, and very few designated passing lanes. It's crucial to maintain a safe following distance and resist the temptation to pass in unsafe areas. Be mindful of your speed, stay in your lane, and be aware that wildlife, cyclists, and pedestrians can sometimes be present along the shoulder.
Are there any common navigation mistakes that accidentally send drivers away from Tofino when leaving the airport?
The most common navigation mistake when leaving Tofino Airport is turning right onto Highway 4 instead of left. A right turn will send you east, away from the coast and back toward Port Alberni. To reach Tofino or Ucluelet, you must turn left (west) onto the Pacific Rim Highway. The signage is generally clear, but it's a simple mistake to make if you're not paying close attention after getting settled in your rental car.
Where can I stop soon after leaving YAZ to organize gear, set up navigation, and do a quick check that everything fit in the car?
A convenient place to pull over shortly after leaving Tofino Airport is at one of the first beach parking lots within the Pacific Rim National Park Reserve, such as Wickaninnish Beach or Long Beach. These lots are just a few minutes' drive from the airport and provide ample space to get organized. You can double-check your gear, confirm your navigation route, and take a moment to enjoy the scenery before continuing on to your final destination.
If I’m staying in a rainforest cabin or off-grid accommodation near Tofino, what should I ask about the driveway or access road before choosing a vehicle?
When booking a remote cabin, it's essential to ask your host about the condition of the access road and driveway. Inquire specifically about whether the road is paved or gravel, its steepness, and if it has potholes or requires high clearance. This information will help you determine if a standard sedan is sufficient or if an SUV with better ground clearance or all-wheel drive would be a more suitable choice. Understanding the access conditions ensures you can reach your accommodation safely and without issue.
What’s the best way to plan a grocery and supplies stop after picking up a rental at Tofino Airport before heading to remote beaches?
The most practical plan is to drive directly into the town of Tofino after picking up your car at the airport. The main grocery store, Co-op, is located right in town and offers a full selection of supplies. Alternatively, you could drive to Ucluelet, which also has a Co-op grocery store. It's best to complete your shopping before checking into your accommodation, especially if you are staying at a more remote location, to avoid having to backtrack later.
Which areas around Tofino are most likely to have rough gravel access roads that could affect a low-clearance vehicle?
While the main Pacific Rim Highway is paved, many of the access roads leading to more remote trailheads, surf spots, or private cabins can be unpaved gravel or dirt. Areas further up the inlet or along some of the less-trafficked logging roads are particularly known for rougher conditions. If you plan on exploring beyond the main tourist areas, it's wise to inquire locally about road conditions, as a vehicle with low clearance might struggle with potholes or uneven surfaces.
What should I know about parking at popular Tofino beaches during summer afternoons, and what’s a realistic backup plan?
During peak summer season, parking lots at popular beaches like Cox Bay, Chesterman Beach, and Long Beach can fill up by late morning. Be prepared for lots to be at full capacity, especially on sunny afternoons. A realistic backup plan is to be flexible with your timing; try arriving early in the morning or later in the afternoon when crowds begin to thin. Another option is to explore a less crowded beach or trailhead, as there are many beautiful spots throughout the Pacific Rim National Park Reserve.
How early do I need to arrive for sunrise or early-morning surf sessions if I’m driving from a hotel near Tofino after picking up at YAZ?
To catch the sunrise or the best early-morning surf, plan your drive from Tofino to the beach to take about 15-25 minutes, depending on which beach you're heading to. You should also factor in an additional 15-20 minutes to park, unload your gear, and change into your wetsuit. Therefore, leaving your hotel at least 30-45 minutes before you want to be in the water is a good rule of thumb. This gives you a comfortable buffer without feeling rushed.
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