Car Hire
Anchorage

Hola Car Rentals is the only premium partner of the top car hire brands operating in Anchorage, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Anchorage.

No. With Hola Car Rentals, all costs and charges for your booking in Anchorage are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Anchorage charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Ted Stevens Anchorage International Airport (ANC), hire car counters for brands such as Avis, Alamo, and Enterprise are located inside the terminal in the baggage claim area. There is no shuttle or consolidated hire centre to reach, so after collecting your bags you simply follow the signs towards baggage claim, locate your brand's counter, complete your paperwork or use a self-service kiosk, and then walk directly outside to the vehicle lot.

A few things to keep in mind for your Anchorage pickup:

• Bring your booking confirmation, a valid driver’s licence, and a physical major credit card in the main driver’s name for the authorisation hold.
• Avis at ANC operates from approximately 05:30 to 02:30 daily and offers 24-hour drop-off.
• Alamo provides an after-hours key drop box for returns outside staffed hours.
• Pre-enrolled members using programmes like Avis Preferred or Alamo's kiosk check-in can skip the counter line and proceed directly to the lot, reducing pickup time to as little as 15 minutes.

If you are hiring from an off-airport location in Anchorage, such as a downtown or Midtown branch, confirm the address in advance as those locations are not accessible on foot from the terminal.

Alaska has no traditional toll roads, but there is one tolled facility that Anchorage-area renters may encounter: the Anton Anderson Memorial Tunnel, commonly known as the Whittier Tunnel, which connects Whittier to Highway 1 near Anchorage.

Key facts about the Whittier Tunnel toll:

• It is the longest highway tunnel in North America at approximately 2.5 miles.
• The toll is cash-only, paid at a manned booth before entering. There are no electronic or cashless payment options.
• The standard toll for a 2-axle passenger car is US$13. Larger vehicles with more axles pay more.
• Electronic toll programmes offered by hire companies, such as PlatePass or e-Toll, do not apply here because the tunnel uses a cash-only booth. You will not be enrolled in or billed through any hire toll programme for this tunnel.

Outside of the Whittier Tunnel, there are no other toll roads in Alaska, and there are no congestion charges or emissions zones in the Anchorage area. If you plan to drive to Whittier from Anchorage, carry cash before reaching the tunnel entrance.

Yes, one-way hires from Anchorage are available through select providers, allowing you to return the vehicle in a different city.

Some local operators offer one-way options from Anchorage to destinations such as Whittier, Seward, Fairbanks, and Denali. Availability and permitted drop-off cities vary by hire brand, so confirm your specific route at the time of booking.

A few important points about one-way hires from Anchorage:

• A drop-off fee may apply and will be shown under the "To pay at destination" section during checkout and on your booking confirmation.
• The fee is route-specific and varies by distance, vehicle class, and season.
• Not all routes incur a drop-off fee, but always review your confirmation before pickup.
• If the counter charges a drop-off fee that was not disclosed on your confirmation, keep all paperwork and contact support after the hire.

To check whether your desired Anchorage to destination route is available and what fees apply, complete a search on the booking platform with your chosen pickup and return locations before confirming your reservation.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire, including any cash tolls paid at the Whittier Tunnel near Anchorage.

Since Alaska has no electronic toll roads, the Whittier Tunnel cash toll of US$13 per standard vehicle is the most likely toll expense for Anchorage renters. That amount is eligible for reimbursement under this benefit.

How to claim your Tolls Cashback after your Anchorage hire:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or proof of the toll payment.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

To pick up your hire car in Anchorage, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence in the main driver’s name.
• A physical major credit card with the driver’s name printed on the card, used for the authorisation hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom).

If your driver’s licence is not in English and does not use a Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and must be carried alongside your original licence.

At Anchorage airport locations, some providers also require secondary identification matching the name on your licence, such as a passport, particularly for non-U.S. licences. All documents must be physical originals. Digital copies are not accepted at any Anchorage hire counter.

Yes, a valid foreign driver’s licence is generally accepted to hire a car in Anchorage, provided it meets certain conditions.

Hire providers at Anchorage International Airport, including Avis, accept licences from countries that are party to the 1949 Geneva Convention on Road Traffic or that have reciprocal agreements with the United States. Your licence must be valid for the entire hire period and must not be suspended or expired.

Important additional requirements for foreign licence holders in Anchorage:

• If your licence is not written in English and uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. Carry it alongside your original licence at all times.
• For licences in other non-English languages, an IDP is strongly recommended even if not strictly required by every provider.
• Airport counters in Anchorage typically require a secondary form of identification matching your licence name, such as a passport, for non-U.S. licences.
• The IDP is a translation document only and is not valid without your original licence.

Obtain your IDP in your home country before travelling, as U.S. organisations such as AAA do not issue IDPs to non-U.S. licence holders.

The minimum age to hire a car in Anchorage without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee on top of the base hire rate.

Key age rules for Anchorage hires:

• Drivers under 21 are generally not permitted to hire in Alaska.
• Drivers aged 21 to 24 pay a daily young-driver surcharge. The amount varies by hire brand: Avis, Budget, and Payless charge US$13 per day (capped at US$65); Hertz, Dollar, and Thrifty charge US$13.50 per day (capped at US$189); Alamo, National, and Enterprise charge US$15 per day with no published cap.
• Drivers under 25 are restricted from hiring premium, luxury, full-size SUV, minivan, convertible, and other higher vehicle classes. Economy, compact, and intermediate categories are typically available.

All standard requirements still apply regardless of age, including a valid driver’s licence, a physical major credit card in the main driver’s name for the security deposit, and any applicable IDP if your licence is not in English. If you are between 21 and 24 and hiring in Anchorage, budget for the daily surcharge when comparing rates.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can be especially valuable when driving in and around Anchorage, where remote stretches of highway such as the Seward Highway can put you far from urban services.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This benefit does not cover damage to the hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI).

To reach assistance 24 hours a day from anywhere in the Anchorage area or beyond:

• Call: +1 888 980 9992 (toll-free or collect).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

Have your full name and Hola Car Rentals confirmation number ready when you call. Please note this coverage applies only to travellers who are not residents of the United States or Canada. Check your booking confirmation for the exact terms and limits that apply to your Anchorage reservation.

Hires in Anchorage follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Anchorage hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the hire, use the correct fuel type as noted in the agreement. Wrong-fuel incidents are not covered by the fuel policy.
• Before returning the vehicle, refuel within approximately 10 miles of the Anchorage return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a service fee. Returning the car full is always the most cost-effective option.

For after-hours returns at Anchorage airport, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as documentation.

When you pick up your hire car in Anchorage, the hire partner will place a temporary authorisation hold on your credit card as a security deposit. This is not a charge but it reduces your available credit until the hire is closed and your bank releases the hold.

For standard vehicle classes at U.S. locations, including Anchorage, the typical hold is approximately US$300 to US$400. The exact amount can vary based on:

• The hire brand and specific Anchorage location (airport versus off-airport).
• The vehicle class, with premium or speciality vehicles often requiring a higher hold.
• The length of the hire period.

The deposit must be placed on a physical major credit card with the driver’s name printed on the card. Debit cards, prepaid cards, and virtual card numbers are not accepted for the security hold in Anchorage or anywhere else in the United States.

After you return the vehicle, the hold is released. Your bank or card issuer controls how quickly it appears back on your available credit, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined at the Anchorage counter.

Yes, you can add an additional driver to your Anchorage hire, either as part of your rate if it is already included, or by paying a daily fee at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is covered at no cost. If not included, the daily fees for Anchorage hires are:

• Avis, Budget, and Payless: US$13 per day, capped at US$65.
• Hertz, Dollar, and Thrifty: US$13.50 per day, capped at US$189.
• Alamo, National, and Enterprise: US$15 per day.

The additional driver must be present at the Anchorage pickup counter with a valid driver’s licence and any required IDP. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the vehicle without being listed on the agreement is not covered by CDW/LDW or liability protections.

Note that for Avis, Budget, and Payless hires in Anchorage, additional drivers must generally be at least 25 years old at the time of pickup. If the additional driver is under 25, a young-driver surcharge may apply or they may not be accepted depending on the location's rules.

Anchorage has an extensive downtown one-way street system that can be confusing for first-time visitors, particularly those arriving from countries where bidirectional arterials are the norm.

Key one-way patterns to be aware of when driving in Anchorage:

• Several major north-south corridors operate as one-way couplets, including L Street and I Street, C Street and A Street, and Gambell Street and Ingra Street.
• Key east-west couplets include 5th Avenue and 6th Avenue through the downtown core.
• E Street is designated one-way northbound south of 4th Avenue.
• These couplets channel traffic arriving from major routes such as the Seward Highway and Glenn Highway into the city centre, so what appears to be a standard two-way road may only allow travel in one direction.

Additionally, Anchorage enforces truck routing restrictions downtown. Heavy commercial vehicles over 11,000 lbs gross weight are banned from most local and residential collectors, and east-west truck movement is limited to 3rd and 4th Avenues between C Street and Ingra Street. While this does not affect standard hire cars, it does mean some roads carry heavier traffic than their appearance suggests.

When navigating Anchorage, use GPS navigation and pay close attention to street signs before turning, especially in the downtown grid.

When hiring a car in Anchorage, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving in Anchorage. In Alaska, as in most U.S. states outside New York and Michigan, state-minimum liability is not automatically guaranteed to be included in every hire. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Anchorage booking for adequate protection.

A few additional points:

• CDW/LDW and LIS/ALI/SLI are separate coverages. Pairing both gives you protection for the hire vehicle and for third parties.
• Only drivers named on the hire agreement are covered. Add all drivers at the Anchorage counter before leaving the lot.
• Driving outside permitted areas or in violation of the hire agreement, such as off-road use, can void both coverages.

Review your Hola Car Rentals confirmation to confirm which coverages are included in your selected rate before collecting in Anchorage.