Budget Car Hire
Anchorage

Hola Car Rentals is the only premium partner of the top car hire brands operating in Anchorage, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Anchorage.

No. With Hola Car Rentals, all costs and charges for your booking in Anchorage are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Anchorage charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Budget counter at Ted Stevens Anchorage International Airport (ANC) is located inside the garage near the south terminal counter, at 5000 W Intl Airport Rd, Anchorage, AK 99502. After collecting your baggage, follow the car hire signs towards the south terminal garage where the Budget desk is situated.

From the terminal, you can either walk approximately 150 yards to the Budget vehicle lot or take the free airport shuttle bus, which runs continuously every 15 minutes between the terminals and the Rental Car Centre opposite the South Terminal.

Budget's counter at Anchorage operates Sunday through Saturday, 6:00 AM to 1:45 AM, so it covers most arrival times. Allow 30 to 60 minutes from baggage claim to driving away, accounting for the shuttle wait and paperwork at the Budget desk.

The Budget counter at Ted Stevens Anchorage International Airport (ANC) is open Sunday through Saturday, 6:00 AM to 1:45 AM. This wide window covers the vast majority of flight arrivals into Anchorage.

If your flight lands outside these hours, Budget does not offer an explicit after-hours pick-up service at Anchorage. However, a key drop location is available inside the garage near the south terminal counter, allowing you to return your vehicle after hours without waiting for a staff member.

If you expect to arrive close to the 1:45 AM closing time, plan for potential delays at customs or baggage claim. Rental companies at Anchorage will generally hold your booking for up to 24 hours from the original pick-up time if your flight is delayed, so contact support if your arrival shifts significantly.

Yes, you can return your Budget hire car at Anchorage airport outside of staffed counter hours using the key drop facility.

Budget at Anchorage (ANC) has a key drop location inside the garage near the south terminal counter, as well as a secondary drop point approximately 150 yards from the counter. To complete an after-hours return:

• Drive the vehicle back to the Budget parking lot at ANC
• Refuel before arriving, as the full-to-full fuel policy applies regardless of return time
• Place the keys in the designated key drop box inside the garage near the south terminal
• Keep a photo of the fuel gauge and odometer as evidence
• Take the free airport shuttle bus, which runs every 15 minutes, back to the south or north terminal

Note that when you drop keys after hours, the Budget agent will inspect the vehicle the next business day. Keep all paperwork and photos in case any post-hire charges appear on your card.

Alaska has almost no toll roads, which makes driving a Budget hire vehicle around Anchorage straightforward for most trips. The only tolled facility in the entire state is the Anton Anderson Memorial Tunnel, also known as the Whittier Tunnel, which connects Whittier to Highway 1 near Anchorage. It is the longest highway tunnel in North America at 2.5 miles.

Unlike most U.S. toll systems, the Whittier Tunnel is cash-only at a staffed booth. There are no electronic transponders, E-ZPass, or cashless billing systems in Alaska. The standard toll for a 2-axle car is US$13, paid directly at the booth before entering.

Because Alaska has no electronic toll infrastructure, the toll transponder programmes that Budget and other hire companies typically offer (such as e-Toll or PlatePass) do not activate for the Whittier Tunnel. You simply pay cash at the booth. There are no congestion charges, emissions zones, or other road fees in Anchorage or anywhere in Alaska.

If you plan to visit Whittier from Anchorage, carry US$13 in cash per direction for your Budget vehicle.

To pick up your Budget hire car in Anchorage, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation
• Round-trip flight tickets or cruise documents (required for visitors from outside the U.S.)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Roman alphabet, an IDP is recommended but not strictly required at the Budget counter in Anchorage.

All documents must be physical originals. Digital copies on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the security deposit hold at Budget in Anchorage.

Yes, Budget in Anchorage applies a young driver surcharge for renters between the ages of 21 and 24. Alaska follows the standard U.S. policy where 25 is the minimum age to hire without an additional fee.

At Budget, the young driver surcharge is US$13 per hire day plus applicable taxes, capped at a maximum of US$65 plus taxes for the hire period. Drivers under 21 are generally not eligible to hire at Budget in Anchorage.

Additionally, certain vehicle classes are restricted to renters aged 25 and older, including full-size SUVs, premium, luxury, convertible, and minivan categories. Renters aged 21 to 24 in Anchorage are typically limited to economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV classes.

One exception applies: if you are a resident or citizen of Latin America or the Caribbean and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, Budget may waive this surcharge for the main driver. Confirm this on your booking confirmation before arriving at the Anchorage counter.

Yes, all Hola Car Rentals bookings, including Budget hires in Anchorage, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Because Anchorage and the rest of Alaska have almost no toll roads, most Budget renters driving within the city will pay no tolls at all. However, if you drive through the Whittier Tunnel (Anton Anderson Memorial Tunnel) near Anchorage, you will pay a US$13 cash toll at the booth. That payment is eligible for the Tolls Cashback benefit.

To claim your cashback after returning your Budget vehicle in Anchorage:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals confirmation, the Budget hire agreement, and a receipt showing the toll payment

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

Yes, a major credit card is required to hire from Budget in Anchorage. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must be presented in person at the Budget counter at Anchorage airport.

The credit card is used to place a temporary security hold, typically around US$300 to US$400 for a standard vehicle, though the exact amount is set by Budget at the time of pick-up. This hold reduces your available credit until it is released after you return the car, which can take up to 15 business days depending on your bank.

• Debit cards are not accepted for the security deposit at Budget in Anchorage
• Prepaid or virtual cards are not accepted
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
• The card must belong to the main driver, not a third party

It is advisable to bring a backup credit card in your own name in case your primary card is declined. Notify your bank of your travel to Anchorage before arrival to prevent fraud blocks on the authorisation.

Yes, you can add an additional driver to your Budget hire in Anchorage, either as an included benefit or for a fee depending on your rate.

If your Hola Car Rentals confirmation shows "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Budget in Anchorage charges US$13 per hire day plus taxes for each additional driver, with a maximum cap of US$65 plus taxes for the hire period.

To add a driver at the Budget counter in Anchorage:

• The additional driver must be physically present at the time of pick-up
• They must present a valid driver’s licence and, if required, an International Driving Permit
• For Budget in Anchorage, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Budget hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void coverage entirely.

Budget hires in Anchorage follow a full-to-full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pick-up, verify the fuel level with the Budget agent and confirm it is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the Anchorage airport lot.

Before returning your Budget vehicle to ANC, refuel within approximately 10 miles of the airport. Keep your fuel receipt showing the date, time, and station address as evidence in case of any dispute.

If you return the car below the recorded starting level, Budget may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• An additional refuelling service or administrative fee

For after-hours returns at the Anchorage airport, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone. The full-to-full policy applies regardless of what time you return the Budget vehicle.

Yes, a one-way drop-off fee may apply if you pick up your Budget hire in Anchorage and return it to a different location, such as another Alaskan city or a different airport.

The fee amount depends on the specific route, the vehicle class, and the season. It is set by Budget and is not included in any rate plan. When booking through Hola Car Rentals, the drop-off fee will appear under the "To pay at destination" section on the details page before you confirm your reservation. Review this carefully before completing your Anchorage booking.

A few points to note for Budget one-way hires from Anchorage:

• Same-city returns (for example, airport to a city location) often carry no drop-off fee, but this depends on whether Budget has an eligible city location in Anchorage
• Long-distance or remote Alaskan routes typically carry higher fees or may not be permitted
• Cross-border one-ways (for example, into Canada) require prior authorisation and may be restricted

If the Budget counter in Anchorage charges a drop-off fee that was not shown on your confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

The insurance cover included with your Budget hire in Anchorage depends on the rate plan selected when booking through Hola Car Rentals. Check your booking confirmation for the specific protections listed.

The two main types of cover relevant to Budget hires in Anchorage are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving the Budget hire in Anchorage. Note that not all U.S. states require hire companies to include minimum liability, so confirm whether it is listed on your confirmation.

CDW/LDW does not cover third parties, and LIS/ALI/SLI does not cover damage to the Budget vehicle itself. They are separate protections that work together.

Common exclusions at Budget in Anchorage include tyres, undercarriage, prohibited use such as off-road driving, and incidents involving unlisted drivers. Always add every driver to the Budget hire agreement at the Anchorage counter to ensure cover applies.

Yes, most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident while driving your Budget hire in remote areas around Anchorage, such as along the Seward Highway or near the Whittier Tunnel.

The travel assistance benefit typically covers:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit is separate from roadside assistance provided by Budget for mechanical issues with the vehicle. For a Budget vehicle breakdown in Anchorage, contact the roadside assistance number listed on your hire agreement.

For medical or travel emergencies near Anchorage, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready.

Important: this travel assistance benefit does not apply to U.S. or Canadian residents. It is available only to travellers from outside North America hiring a Budget vehicle in Anchorage.