Avis Car Hire
New Brunswick

Hola Car Rentals is a premium partner of the leading car hire companies in New Brunswick, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in New Brunswick.

No. With Hola Car Rentals, all costs and charges for your booking in New Brunswick are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Brunswick charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Moncton International Airport (YQM) is located inside the terminal in the baggage claim area, at 777 Aviation Avenue, Moncton, New Brunswick, E1A 7Z5. No shuttle is required as the hire cars are parked onsite directly outside the terminal.

Counter hours at Moncton Airport are:

• Monday to Friday: 8:00 AM to 12:15 AM
• Saturday and Sunday: 10:00 AM to 12:15 AM

A 24-hour key drop box is available for after-hours returns. Simply park the vehicle in the designated Avis area, lock it, place your contract and keys in the drop box, and keep all your belongings.

If you are picking up from the Avis centre in Moncton town (515 Main Street), counter hours are Monday to Friday 8:00 AM to 5:00 PM and Saturday to Sunday 10:00 AM to 2:00 PM, also with 24-hour drop-off available.

The Avis counter at Fredericton International Airport (YFC) is located in the baggage claim area of the terminal, at 2570 Route 102 Highway, Unit 5, Fredericton, New Brunswick, E3B 9G1. Hire cars are parked onsite, so no shuttle is needed after you collect your keys at the counter.

When returning your Avis vehicle at Fredericton Airport, drive back to the same address and follow signs to the hire car parking area. For after-hours returns, use the key drop box: park the car, lock it, place your contract and keys in the box, and retain a photo of the vehicle condition and fuel gauge for your records.

Avis also operates a town centre location in Fredericton for renters who prefer an off-airport collection in New Brunswick. Confirm exact hours for each location directly on your booking confirmation before travelling.

No, there are no toll roads anywhere in New Brunswick, so you will not encounter any toll charges during a standard Avis hire within the province.

This means you do not need to enrol in any toll programme, purchase a transponder package, or worry about post-hire toll billing while driving in New Brunswick. This is a notable advantage compared to other Canadian provinces such as Ontario, which operates the 407 ETR toll highway, or routes involving the Confederation Bridge to Prince Edward Island.

If your Avis itinerary takes you beyond New Brunswick into other provinces, toll requirements may apply in those regions. Keep all toll receipts from any part of your journey outside New Brunswick, as they may be eligible for the Tolls Cashback benefit included with your booking.

Yes, the Tolls Cashback benefit is included with all bookings, including your Avis hire in New Brunswick, even though New Brunswick itself has no toll roads.

If your trip extends beyond New Brunswick into provinces where tolls apply, such as Ontario or routes crossing into Prince Edward Island, you can claim back up to 5% of your total Avis booking value for tolls paid during the hire period.

To claim, email [email protected] within 30 days of returning your Avis vehicle in New Brunswick or at your final drop-off point. Include:

• Your booking confirmation
• The signed hire agreement from the Avis counter
• A receipt or statement showing the toll charges paid

Refunds are processed to your original payment method within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

Yes, Avis applies a young driver surcharge in New Brunswick for renters aged 21 to 24. The fee is GBP 25.00 per hire day.

In addition to the daily surcharge, Avis in New Brunswick restricts drivers in this age group from hiring certain vehicle categories, including:

• Luxury cars
• Minivans
• 12-passenger vans
• Speciality cars
• Standard, full-size, and premium SUVs

Drivers must be at least 21 years old to hire from Avis in New Brunswick. Renters aged 25 and over are not subject to any underage surcharge.

If you are adding an extra driver to your Avis booking in New Brunswick, note that the extra driver must also be at least 25 years old under Avis policy. The young driver surcharge and vehicle restrictions apply to the extra driver as well if they are between 21 and 24.

To collect your Avis hire in New Brunswick, you must present the following physical documents at the counter:

• A valid, original driving licence (not a digital copy)
• A major credit card in the main driver’s name, with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

All documents presented at the Avis counter in New Brunswick must be physical originals. Digital versions shown on a phone or tablet are not accepted. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

You must present a physical major credit card in the main driver’s name, with the driver’s name printed on the card, at the Avis counter in New Brunswick. Debit cards, prepaid cards, and virtual or digital-wallet-only cards are not accepted for the authorisation hold.

For Avis hires in New Brunswick, the typical security deposit hold in Canada is approximately GBP 300 to GBP 500, though some locations may hold up to GBP 750. The exact amount depends on the vehicle class, hire duration, and location. Premium or speciality vehicles may carry a higher hold.

The hold is a temporary authorisation, not a charge. It reduces your available credit until Avis releases it after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 working days.

Before your Avis collection in New Brunswick, notify your bank of your travel plans to prevent fraud blocks on the in-person authorisation, and consider bringing a backup credit card in your name.

Avis hires in New Brunswick follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At collection, verify the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge.

Before returning your Avis vehicle in New Brunswick, refuel within approximately 15 km of the return location so the gauge does not drop below full during the drive back. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Avis may charge:

• A fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee

For after-hours returns at locations such as Moncton Airport (YQM) or Fredericton Airport (YFC), leave the fuel receipt in the key drop envelope and keep a photo of the full gauge as evidence.

Yes, basic third-party liability cover is included by default with Avis hires in New Brunswick. Under Canadian provincial law, every hire vehicle must carry third-party liability insurance, so this statutory cover follows the car automatically when you hire in New Brunswick.

However, the included statutory liability may provide only minimum cover limits. If you want higher protection, you can add a Liability Insurance Supplement (LIS) to your Avis booking in New Brunswick, which can provide cover up to US$300,000 for bodily injury and property damage caused to third parties.

It is important to understand what each cover type protects:

• Third-party liability covers injury or property damage you cause to others
• CDW/LDW covers damage to the Avis hire vehicle itself
• Personal Accident Insurance (PAI) covers your own injuries

Review your booking confirmation to confirm exactly which coverages are included in your Avis rate for New Brunswick, and consider adding supplementary liability if the included limits do not meet your needs.

Yes, you can add an additional driver to your Avis hire in New Brunswick, but the additional driver must be present at the Avis counter at collection with a valid driving licence to sign the hire agreement.

For Avis in New Brunswick, the additional driver must be at least 25 years old. If the additional driver is between 21 and 24, a young driver surcharge of GBP 25.00 per day applies, and vehicle class restrictions may also apply.

If your booking confirmation states that an additional driver is included at no extra charge, no fee applies for the first extra driver. If it is not included, Avis charges GBP equivalent of GBP 13 per hire day plus taxes, with a maximum charge of GBP 65 plus taxes.

To add an additional driver to your Avis booking in New Brunswick:

• Bring the additional driver to the Avis counter at collection
• Have them present their valid driving licence (and IDP if required)
• Both the main driver and the additional driver must sign the hire agreement
• Verify the additional driver’s name appears on your contract before leaving the counter

Only drivers listed on the Avis hire agreement in New Brunswick are covered by the vehicle’s protections.

If you return your Avis vehicle after the agreed drop-off time in New Brunswick, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. If you exceed the grace period, Avis may charge for additional hours or a full extra day, plus a late return fee.

To avoid late return charges on your Avis hire in New Brunswick:

• Plan your return to arrive before the scheduled time, accounting for refuelling near the return location
• If you need more time, contact Avis directly to request an extension before the original return time passes
• For after-hours returns at Moncton Airport (YQM) or Fredericton Airport (YFC), use the key drop box and keep a photo of the vehicle condition and odometer

Note that Avis counters in New Brunswick have specific operating hours. Returning outside those hours using the key drop box does not extend your hire period automatically. Your hire contract end time remains as booked, and charges are calculated from that time.

Yes, one-way hires are generally possible with Avis in New Brunswick, allowing you to collect in one city or province and return the vehicle elsewhere, but a drop-off fee may apply depending on the route.

For Avis hires originating in New Brunswick, the drop-off fee is route-specific and varies by destination, vehicle class, and season. The fee will be shown under the "To pay at destination" section during the booking process and on your confirmation. It cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed at booking.

Common one-way scenarios from New Brunswick:

• Returning to a different New Brunswick city (for example, Moncton to Saint John) may or may not carry a fee depending on the route
• Returning to another Canadian province such as Nova Scotia or Quebec typically incurs a drop-off fee
• Cross-border returns to the United States may be restricted or require prior approval from Avis

Always confirm the one-way fee and any cross-border driving permissions on your booking confirmation before collecting your Avis vehicle in New Brunswick.

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Avis hire in New Brunswick. However, this benefit is available only to non-North American residents. Canadian and US residents do not qualify for this coverage.

For eligible renters driving with Avis in New Brunswick, the travel assistance coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

New Brunswick includes stretches of motorway and rural roads where medical facilities may not be immediately nearby, making this cover particularly relevant if you are involved in an incident away from Moncton, Fredericton, or Saint John.

To use the cover, contact the assistance line before incurring expenses where prior authorisation is required:

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Avis booking confirmation number ready when you call. Check your confirmation for the exact terms and limits that apply to your specific reservation in New Brunswick.