Boarding begins and you realize a passport is still in the glovebox. Minutes matter because vehicles are cleaned and reassigned quickly. Call the branch immediately, reference your reservation made through car rental, and note the plate. If plans shift to another airport, review car hire pages to find a nearby desk and hours.
Keep station info close: Dollar at SFO, Alamo in Austin, and Payless in Seattle.
Call immediately and flag the vehicle
Have your agreement number and plate so the agent can tag the car. Ask for a case number and whether the vehicle is still on site. Capture your callback number and confirm the best time to return your call.
Describe the item precisely
Provide brand, color, and exactly where you left it—glovebox, door pocket, or under a seat. Ask for a time window to check the car and request a note to hold the vehicle if it’s still in the garage.
If you’ve already flown out
Ask about shipping with tracking or local pickup with ID. Provide a prepaid label if required and confirm who is authorized to receive the parcel at your destination.
- Request a hold if the car is still on site.
- Share a callback number and check voicemail settings.
- Document serial numbers for electronics before travel.
Book with Hola Car Rentals to keep your travel stress‑free—from pickup to drop‑off and everything in between.
