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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 21 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

Where exactly do I pick up a rental car after landing at Anchorage (ANC), and how far is it from baggage claim?
At Anchorage International Airport, most rental car companies are conveniently located in a consolidated Rental Car Center. This facility is directly connected to the South (Domestic) Terminal, making it a short and easy indoor walk after you collect your luggage from the baggage claim carousels. If you arrive at the North (International) Terminal, a complimentary airport shuttle runs continuously between the terminals and the Rental Car Center. Clear signage throughout the airport will guide you to the correct location.
If my flight arrives close to midnight at ANC, what should I expect for getting to the rental car area and getting on the road?
Arriving late at ANC is generally a smooth process as the airport and its Rental Car Center operate around the clock to accommodate flights. While the airport will be much quieter, the rental counters are staffed and prepared for late arrivals. The pickup procedure remains the same, though you will likely experience shorter lines. Before leaving the rental lot, it's a good idea to enter your hotel or first destination into your GPS to ensure a confident start to your drive in the dark.
How long does it typically take to go from deplaning at ANC to driving out of the airport in summer versus winter?
The time from deplaning to driving away can vary significantly by season. In the peak summer months, you should plan for a longer process due to higher passenger volumes, which can lead to more time spent waiting for baggage and in line at the rental counter. In winter, the airport is generally less crowded, potentially speeding up the indoor process. However, you might spend a few extra minutes warming up the vehicle and clearing any snow or ice before you can safely depart.
What’s the easiest way to avoid getting turned around on the airport roads when leaving ANC for the first time?
The key to a smooth exit from ANC is preparation and moving deliberately. Before you even start the car, take a moment to pull up your destination on a GPS app and review the initial turn-by-turn directions. The airport has clear signage for major routes leading to Anchorage, Seward, or the Parks Highway. Following the overhead signs for "Anchorage/Seward" will put you on International Airport Road, the main artery leading away from the airport complex, which simplifies the initial navigation.
If I’m staying downtown Anchorage, what’s the most straightforward route from ANC that avoids confusing merges?
The drive from ANC to downtown Anchorage is quite direct and well-signed, making it easy for first-time visitors. From the rental facility, you will exit onto International Airport Road. Continue on this road until you can make a left turn onto Minnesota Drive. From Minnesota Drive, you can then take a right onto one of the numbered avenues, such as 6th Avenue, which will lead you directly into the heart of the downtown area. This route primarily involves simple turns rather than complex highway interchanges.
How do I plan a quick first stop after picking up my car at ANC to set up GPS, adjust car seats, and reorganize luggage?
A great strategy is to make a planned stop just a few minutes away from the airport grounds. Instead of trying to get organized in the busy rental car return area, drive to a nearby gas station or the large parking lot of a supermarket or retail store. These locations provide ample space and a low-pressure environment. Here, you can safely take the time you need to fine-tune your navigation, properly install child seats, and arrange your luggage for the journey ahead.
What should I check on the vehicle at ANC before driving off if I’m heading straight to a long-distance Alaska road trip?
Before embarking on a long Alaska road trip, a thorough vehicle inspection at the rental lot is crucial. Do a complete walk-around to note any pre-existing scratches or dings. Check the tires for proper inflation and good tread, and confirm the location of the spare tire and jack. It's also wise to test the headlights, turn signals, and windshield wipers to ensure they are all in working order. This quick check provides peace of mind before you head into more remote areas.
If I’m traveling with kids, where’s the best place near ANC to install car seats without feeling rushed?
For a stress-free car seat installation, it's best to leave the immediate airport area. Drive a short distance to a large, open parking lot, such as one found at a nearby park or a large retail center like those in the Dimond Center area. This gives you plenty of room to open doors fully and work without the pressure of other travelers waiting for a parking spot. Taking this extra ten minutes ensures you can install the seats correctly and safely before starting your Alaska adventure.
How does road construction season around Anchorage affect the first hour of driving after leaving ANC?
Summer in Alaska is road construction season, which can impact travel times, especially when leaving the airport. Major arteries like the Seward Highway and Glenn Highway often have lane closures or detours. Before you leave the rental car lot, it's a smart idea to check a real-time traffic app or the Alaska 511 website for any reported delays. Factoring in an extra 20-30 minutes for your initial drive during peak summer months can help reduce stress and ensure you reach your destination on time.
What’s the most reliable way to plan my drive time from ANC to Girdwood when traffic and weather can change quickly?
To reliably plan your drive to Girdwood, always check current conditions right before you depart from ANC. The Seward Highway is scenic but susceptible to delays from traffic, accidents, or sudden weather changes. Use the Alaska 511 website or app for the most up-to-date road reports and camera views. It's also wise to build a buffer into your schedule, especially on a Friday or Saturday afternoon in the summer when traffic heading south is heaviest.
If I’m driving from ANC to Seward the same day I arrive, what time of day usually makes that drive feel less stressful?
For a more relaxed drive from Anchorage to Seward on your arrival day, aim to leave the airport by late morning or early afternoon. This timing helps you avoid any lingering morning commuter traffic and provides ample daylight to enjoy the stunning scenery along the Seward Highway. A mid-day departure allows for leisurely stops at scenic viewpoints without the pressure of racing against sunset. You'll arrive in Seward in the late afternoon or early evening, perfect for checking into your lodging and finding dinner.
What should I know about driving the Seward Highway right after picking up a car at ANC if I’m not used to mountain roads?
The Seward Highway is a world-class scenic byway, but it requires attentive driving. The road features numerous curves, changing speed limits, and sections that run alongside steep mountains and the ocean. If you're not accustomed to such roads, the most important things are to maintain a safe speed and be mindful of other drivers. Use the designated pullouts to let faster traffic pass and to stop for photos, as stopping in the travel lane is extremely dangerous.
How do I handle scenic pullouts and photo stops on the Seward Highway without creating unsafe situations?
Safely enjoying the scenic pullouts on the Seward Highway is all about planning ahead. Watch for the blue signs indicating an upcoming viewpoint and use your turn signal well in advance to alert drivers behind you. Decelerate smoothly rather than braking abruptly. When re-entering traffic, wait for a safe gap and accelerate fully in the merge lane if one is provided. Never stop in the road itself, even if a view is tempting, as this can cause serious accidents.
If my plan is to go from ANC to Whittier for a cruise or glacier tour, what do I need to know about timing the tunnel?
The drive to Whittier involves passing through the Anton Anderson Memorial Tunnel, which is a single-lane tunnel shared by cars and trains. Traffic flow is strictly controlled by a schedule, with the tunnel opening for travel in one direction at a time, typically once per hour. It is absolutely essential to check the official tunnel schedule online for your specific date of travel and plan your departure from Anchorage to arrive at the staging area well before the scheduled opening for your direction.
If I’m headed from ANC to Talkeetna, what should I expect in terms of road conditions and services along the way?
The drive from Anchorage to Talkeetna is primarily on the Parks Highway, which is a well-maintained, paved road. The route is straightforward, taking you through the towns of Wasilla and Willow. You will find plenty of gas stations, grocery stores, and restaurants in Anchorage and Wasilla. However, services become more sparse north of Willow, so it's a good practice to ensure you have a full tank of gas and any necessary supplies before you pass through the more populated areas.
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