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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 weeks ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 week ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 18 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

Where are the easiest places to pick up a rental car in Miami Beach if I’m staying around South Beach?
For travelers staying in South Beach, the most convenient rental car pickups are typically at the non-airport locations situated directly within the neighborhood. Many major rental agencies have branches along prominent streets like Collins Avenue or Washington Avenue, often within walking distance of numerous hotels. Choosing one of these local offices allows you to settle into your accommodations first and pick up your vehicle without needing a separate trip back to the airport. This approach simplifies logistics, especially if you don't need a car for your entire stay, and helps you avoid airport-related traffic when you're ready to explore.
What’s the smoothest way to get from a Miami Beach rental pickup to Ocean Drive without dealing with the busiest blocks?
To reach Ocean Drive smoothly after picking up your rental, it's wise to use the less congested north-south avenues to your advantage. Instead of immediately heading to Collins or Washington Avenues, which can be slow-moving, consider using Alton Road on the west side of the island to travel south. Once you are parallel to your destination on Ocean Drive, you can cut across on a numbered street like 5th or 15th Street. This strategy helps you bypass the heaviest pedestrian and vehicle traffic, allowing for a more relaxed start to your drive before entering the vibrant but often crowded Art Deco district.
If my hotel is on Collins Avenue, what’s a realistic plan for handling luggage during rental car pickup and drop-off?
When your hotel is on a busy street like Collins Avenue, managing luggage during rental car transitions requires a bit of planning. The most practical approach is to have one person wait with the bags at the hotel's designated loading zone or lobby while the other retrieves the car from the nearby rental office. Upon return, do the reverse: drop off your luggage and travel party at the hotel first before heading to the rental agency. Attempting to bring all your luggage to a small rental counter can be cumbersome, and double-parking on Collins is often not a viable or safe option.
How do I plan my route out of Miami Beach if I’m trying to avoid the most stressful causeway merges?
To minimize stress when leaving Miami Beach, consider using the Julia Tuttle Causeway (I-195), which generally offers more straightforward, highway-style merges onto I-95. The MacArthur Causeway is more scenic but can involve navigating city traffic and complex intersections right before you need to accelerate onto the mainland highway. Before you start your drive, use a GPS app to preview the route, paying close attention to the lane you'll need for your exit. Leaving during off-peak hours, such as mid-morning or early afternoon, can also make the experience significantly calmer.
What should I know about driving through Miami Beach during spring break crowds and street closures?
Driving in Miami Beach during spring break requires significant patience and advance planning. Expect major traffic congestion, especially in South Beach, with frequent road closures and detours implemented by law enforcement to manage crowds. Major arteries like Ocean Drive are often closed to vehicles entirely, and access to Collins and Washington Avenues can be restricted in the evenings. It's best to park your car in a secure garage and rely on walking, ride-sharing, or public transportation for local travel. If you must drive, allow for double or triple the normal travel time and stay updated on traffic alerts.
How early should I aim to leave Miami Beach by car for an early-morning flight out of Miami International?
For an early-morning flight from Miami International Airport (MIA), a conservative approach is best when departing from Miami Beach. You should plan to leave at least three to four hours before your flight's departure time. While pre-dawn traffic is typically light, unexpected congestion on the causeways or accidents can cause significant delays. This buffer accounts for the drive itself, the rental car return process, the shuttle to the terminal, and airport security lines. It's always better to have extra time at the gate than to risk a stressful rush.
What’s it like driving from Miami Beach to Fort Lauderdale-Hollywood Airport at rush hour?
Driving from Miami Beach to Fort Lauderdale-Hollywood Airport (FLL) during rush hour can be a challenging and time-consuming journey. The trip involves navigating one of the causeways to get onto the mainland and then heading north on I-95, which is one of the most congested highways in the country during peak times. A drive that might take 45 minutes in light traffic can easily stretch to 90 minutes or even two hours. To mitigate stress, consider leaving well before or after the typical rush hour windows (7-9 AM and 4-7 PM) or explore alternative routes like US-1, though it has many traffic lights.
If I’m landing at FLL but staying in Miami Beach, when does it make sense to pick up the car?
When flying into FLL for a Miami Beach stay, the best time to pick up your rental car depends on your itinerary. If you plan to explore areas beyond Miami Beach immediately, getting the car at the airport is most efficient. However, if your first day or two will be spent exclusively on the beach, consider taking a shuttle or ride-share to your hotel first. You can then pick up a car from a local Miami Beach rental office when you're ready for day trips, saving you the hassle and expense of overnight parking for days you don't use the vehicle.
Which Miami Beach areas are toughest for driving and turning around if I’m not used to tight streets?
For drivers unfamiliar with the area, the South of Fifth (SoFi) neighborhood and the streets between Collins and Washington Avenues can be particularly challenging. These areas feature narrow lanes, heavy pedestrian traffic, and a confusing grid of one-way streets that can make a wrong turn difficult to correct. The Art Deco district, especially near Ocean Drive, is also tough due to constant cruising traffic and limited visibility at intersections. It's advisable to use a GPS and drive defensively, and when in doubt, circle a larger block rather than attempting a tight, multi-point turn.
What’s the best way to handle Miami Beach parking when my hotel only offers valet and I still want to use the car daily?
If your hotel's valet service feels restrictive for daily use, your best alternative is to locate a nearby municipal parking garage. Miami Beach operates several multi-level garages, particularly in South Beach, that offer hourly and daily rates, which can be more convenient and sometimes more economical than valet. Research garages within a comfortable walking distance of your hotel before you arrive. This strategy gives you the freedom to access your car whenever you wish without waiting for a valet, making spontaneous trips much easier to manage.
Are there Miami Beach spots where garage entrances are easy to miss, and how can I avoid circling endlessly?
Yes, many parking garage entrances in Miami Beach can be surprisingly discreet, often tucked away mid-block or down narrow side streets. Entrances along bustling roads like Collins Avenue are particularly easy to miss if you're focused on traffic. To avoid circling, use the satellite view on your navigation app before you depart to get a visual of the entrance and surrounding landmarks. Knowing whether the entrance is on the right or left side of a one-way street can save you a significant amount of time and frustration.
How should I plan a day in Miami Beach if I want to drive to one place, park once, and walk most of the day?
A 'park once' strategy is excellent for exploring Miami Beach. A great plan is to target a centrally located public garage, such as those near Lincoln Road or the Miami Beach Convention Center. From there, you can easily walk to Lincoln Road Mall for shopping and dining, explore the Art Deco district on Ocean Drive, and enjoy the beach itself. This central location acts as a perfect hub, keeping you within a 15-20 minute walk of most major South Beach attractions. This approach eliminates the stress of finding multiple parking spots and lets you fully immerse yourself in the vibrant atmosphere.
If I’m traveling with a stroller in Miami Beach, what should I consider about trunk space and loading zones near hotels?
When traveling with a stroller, selecting a rental car with ample and easily accessible trunk space is key. An SUV or a minivan can be a better choice than a standard sedan for accommodating a stroller along with luggage and beach gear. Regarding loading zones, be aware that many Miami Beach hotels have very small, congested areas for pickup and drop-off. Plan to load and unload as quickly as possible, and consider having one adult manage the children on the sidewalk while the other handles the stroller and bags to ensure safety and efficiency.
What’s the easiest way to reach the Miami Beach Convention Center by car if I’m staying farther north on the beach?
If you're driving to the Miami Beach Convention Center from Mid-Beach or North Beach, the most straightforward route is typically to take Collins Avenue south. While it can have traffic, it's a direct path. As you get closer to the 17th Street area, start looking for signs directing you to the public parking garage directly connected to the convention center. Entering this garage from 17th Street or Washington Avenue is usually the most efficient way to park, providing direct, covered access to the venue without having to search for street parking in a very busy area.
How should I plan driving in Miami Beach during Art Basel week with heavy traffic and temporary restrictions?
Driving during Art Basel week requires extreme patience and strategic planning, as traffic across Miami Beach and the causeways becomes exceptionally heavy. It is highly advisable to minimize driving whenever possible. If you must drive, depart much earlier than you think you need to, especially when heading to the Convention Center or satellite fairs. Stay informed about temporary road closures and one-way street reversals, which are common. For most trips between venues, using ride-sharing services, water taxis, or dedicated event shuttles will be far less stressful than navigating the gridlock and searching for non-existent parking.
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