Car Rental
in Texas

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating in Texas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip in Texas.

No. With Hola Car Rentals, all costs and charges for your booking in Texas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Texas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Texas has one of the most extensive cashless toll networks in the United States, covering major metro areas including Dallas/Fort Worth, Houston, Austin, and San Antonio. Nearly all toll roads in Texas use overhead gantries that read transponders or photograph license plates, so cash payment is rarely an option.

Your rental vehicle in Texas will already include an electronic toll device. At the counter you will typically have two options:

• Unlimited toll package: a flat daily rate of approximately US$11 to US$25 per rental day, covering all toll usage during your rental
• Pay per use: the rental company bills you the actual toll amounts plus daily or administrative processing fees, which can appear on your card days or even weeks after you return the vehicle

If you drive a Texas toll road without enrolling in a program, the rental company captures your plate and bills you the toll plus fees automatically. On express lanes such as the TEXpress Lanes in Dallas/Fort Worth, the pay-per-plate rate (ZipCash) is higher than the transponder rate, so frequent toll use makes the unlimited package better value.

If you plan to use a personal transponder, inform the counter agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

Toll costs in Texas vary depending on which metro area you are driving in and how frequently you use toll highways. The estimates below reflect typical daily usage on common routes:

• Dallas / Fort Worth area: approximately US$5 to US$20 per day
• Houston area: approximately US$5 to US$20 per day
• Austin area: approximately US$3 to US$15 per day
• San Antonio area: approximately US$2 to US$10 per day

Choosing express or managed lanes, such as the TEXpress Lanes in Dallas or the Harris County Toll Road Authority network in Houston, will increase costs compared to standard toll roads. State Highway 130 near Austin, which has speed limits up to 85 mph, also carries variable toll fees.

If you are renting a car in Texas for several days and expect to use toll roads regularly, compare the unlimited toll package (approximately US$11 to US$25 per rental day) against your estimated pay-per-use costs before deciding at the counter.

To collect your rental car at any Texas location, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name (not a digital copy)
• A major credit card with the driver's name printed on the physical card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license at all Texas rental counters.

All documents must be physical originals. Digital versions displayed on a phone or tablet are not accepted. Name mismatches between your license, passport, and credit card can cause delays at Texas counters, so ensure all names match before you travel.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Texas rental.

Given that Texas has cashless toll roads across Dallas/Fort Worth, Houston, Austin, and San Antonio, this benefit is especially useful for renters who drive frequently in these metro areas.

To claim your cashback after your Texas rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during the rental period

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. The cashback covers toll charges only, not administrative or processing fees added by the rental company.

At Dallas-Fort Worth International Airport (DFW) in Texas, rental cars are not collected directly at the terminals. All rental brands operate from a consolidated Rental Car Center located off the main terminal buildings.

After collecting your luggage, follow the Rental Car Shuttle or Ground Transportation signs to the lower level of your terminal. Board the purple shuttle, which runs 24 hours a day and departs every 10 to 15 minutes. The shuttle loops through Terminals A, B, C, D, and E before reaching the Rental Car Center. The ride takes approximately 10 to 20 minutes depending on traffic and terminal stops.

Once at the Rental Car Center, allow additional time for counter processing:

• Approximately 10 to 30 minutes if your details were entered online in advance
• Approximately 20 to 45 minutes if queues are heavy or documents require additional checking

When returning your Texas rental at DFW, drive back to the Rental Car Center, drop off the vehicle, and board the shuttle back to your departure terminal. The shuttle operates continuously, so late-night or early-morning returns are covered.

San Antonio International Airport (SAT) in Texas uses a similar consolidated facility accessible by shuttle rather than individual branded counters at the terminal.

In Texas, the minimum age to rent a car without additional surcharges is 25. Drivers aged 21 to 24 can rent in Texas but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and older.

Vehicle categories typically restricted to drivers 25 and older in Texas include full-size sedans, full-size SUVs, minivans, vans, convertibles, luxury, and premium vehicles. Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV categories.

Daily young-renter surcharge amounts in Texas vary by rental partner:

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Drivers under 21 cannot rent a car in Texas. Unlike New York or Michigan, Texas does not have a state law requiring rental companies to serve drivers aged 18 to 20.

If you are aged 21 to 24 and traveling from Latin America or the Caribbean, certain Avis and Budget rates in Texas may waive the underage fee for the main driver. Check your booking confirmation to see if this waiver applies.

Yes, a major credit card in the main driver's name with the driver's name printed on the physical card is required to rent a car in Texas. Debit cards, prepaid cards, and virtual or digital-only card numbers are not accepted for the security deposit hold.

At pickup, the Texas rental counter will place a temporary authorization hold on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by rental brand, vehicle class, and location. The hold reduces your available credit until your bank releases it after the vehicle is returned, which can take up to 15 business days.

Before your Texas pickup:

• Confirm your card is enabled for in-person transactions and will not be blocked by fraud controls
• Set a travel notice with your bank if your card issuer requires it
• Bring a backup credit card in your own name in case your primary card is declined

Even if you prepaid your Texas rental online, you must still present a physical credit card at the counter for the deposit hold. Someone else's card is not accepted; the card must belong to the main driver.

Texas has some of the highest speed limits in the United States, which can be surprising for drivers arriving from other countries. Key rules to know before driving a rental car in Texas include:

• Rural freeways: 70 to 85 mph (up to 137 km/h), with State Highway 130 near Austin reaching 85 mph, the highest posted limit in the country
• Urban freeways: 55 to 75 mph depending on the corridor
• Right turns on red are permitted after a full stop unless a sign specifically prohibits it
• Texting while driving is banned with fines of US$25 to US$99, but hands-free navigation and music are permitted
• Driving under the influence carries a minimum US$2,000 fine and a 90 to 365 day license suspension

Texas roads also present specific hazards that affect rental car drivers:

• Flash floods can occur suddenly; even 6 inches of water can sweep a vehicle off the road. Follow the "turn around, don't drown" rule and never drive through flooded roads
• Bridges and overpasses in North Texas and the Panhandle freeze before road surfaces during winter weather
• Hail storms are frequent, with over 450 events recorded in 2023 alone
• Extreme heat can cause tire blowouts, especially on long rural stretches in West Texas where fuel stations and cell service may be sparse

For real-time road conditions and closures across Texas, check DriveTexas.org before setting out.

Yes, most bookings include travel assistance provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United States or Canada, so if you are visiting Texas from abroad, you are likely eligible.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers per event
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This is particularly relevant when driving in Texas, where long rural stretches in West Texas can leave you far from medical facilities, and where weather events such as flash floods or hail storms can cause accidents on highways far from urban centers.

If you need assistance during your Texas rental, contact Terrawind 24 hours a day:

• Phone (toll-free / collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact coverage terms and limits that apply to your reservation.

The insurance included in your Texas rental depends on the rate plan you selected at booking. In the United States, Hola Car Rentals offers two main rate structures: All Inclusive and All Inclusive+.

Both plans typically include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the rental vehicle itself. A deductible may apply unless your confirmation explicitly states zero deductible.

CDW/LDW does not cover:

• Damage or injury caused to other people or their property (third-party liability)
• Tires, wheels, undercarriage, or roof damage unless specifically included
• Incidents involving unauthorized drivers or prohibited use such as off-road driving

For third-party liability in Texas, some rental companies include state-minimum liability coverage, but not all Texas locations are required to do so. Adding Liability Insurance Supplementary (LIS/ALI/SLI) up to US$300,000 is strongly recommended to protect against costs arising from accidents involving other vehicles or people.

Always review your booking confirmation before arriving at a Texas counter to confirm exactly which coverages are included and whether any deductible applies. At pickup, verify the rental agreement matches your confirmation before signing.

Yes, one-way rentals within Texas are generally available, allowing you to pick up in one city and return in another, for example picking up in Dallas and returning in Houston or San Antonio. However, a drop-off fee will typically apply and the amount varies by route, rental company, vehicle class, and season.

The drop-off fee for your Texas one-way rental will be shown during the booking process under the "To pay at destination" section. It is not prepaid and is collected at the counter when you pick up the vehicle.

Key points to know about one-way rentals in Texas:

• Same-city airport to downtown routes often carry no drop-off fee
• City-to-city routes within Texas typically do carry a fee that varies by distance and vehicle class
• Premium, large SUV, and specialty vehicle classes may have higher fees or restricted availability for one-way routes
• Cross-border one-way rentals, for example returning the car in another U.S. state, may be permitted but usually carry higher fees or restrictions depending on the rental partner

If you need to change your drop-off location after booking your Texas rental, contact support as soon as possible, since route changes can reprice the reservation and affect fee amounts.

The standard fuel policy for rental cars in Texas is Full to Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup in Texas, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.

When returning your Texas rental:

• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep the fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the pump as additional evidence

If you return the vehicle below the recorded starting level, the rental company may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee. In Texas, where fuel stations are plentiful near major airports in Dallas, Houston, Austin, and San Antonio, refueling before return is straightforward.

For after-hours returns at Texas locations, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge for your records.

If you arrive later than your scheduled pickup time in Texas, rental companies will generally hold your reservation for up to 24 hours from the original pickup time. If you arrive more than 24 hours late, the booking may be forfeited with no refund.

For flight delays arriving at Texas airports such as Dallas-Fort Worth (DFW), Houston (IAH), Austin (AUS), or San Antonio (SAT), the same 24-hour hold rule applies. If your delay is less than 24 hours, your reservation should be held, provided you arrive during the counter's operating hours.

If your delay will exceed 24 hours, contact support as soon as possible:

• WhatsApp: +1 (786) 999-8312
• Email: [email protected]

Note that some Texas rental locations, including Fox Rent A Car at Austin Airport, apply a grace period of approximately 59 minutes before additional charges or rate recalculation may apply. Grace period policies vary by rental partner and location, so check your booking confirmation for the specific terms that apply to your Texas pickup.

If you expect to arrive outside normal counter hours at a Texas airport, review your confirmation in advance for any after-hours pickup instructions or key arrangements offered by your rental partner.