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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3416
3419 reviews
4.9 stars, 3419 reviews
4.9
user review 1 user review 2 user review 3 +3416
3419 reviews
4.9 stars, 3419 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 weeks ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 week ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 5 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 yesterday
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 14 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in the United States include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in the United States, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in the United States.

Will I face unexpected charges at the Budget counter in the United States when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in the United States are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in the United States charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
What documents do I need to pick up a Budget rental car in the United States?

To pick up a Budget rental car in the United States, you must bring the following physical documents to the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security deposit)
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Budget counter in the United States.

How do toll roads work when renting from Budget in the United States?

Toll roads across the United States are almost entirely cashless, and your Budget rental vehicle comes pre-equipped with an electronic toll device or is enrolled in a plate-based billing system. There are very few cash toll booths remaining in the United States.

At the Budget counter, you will typically be offered two options:

  • An unlimited toll package, which costs approximately US$11 to US$25 per rental day depending on the location, covering all tolls during the rental period
  • A pay-per-use arrangement, where Budget charges you the actual toll amount plus an administrative or processing fee for each day you use a toll road

Toll systems vary by region. Common systems in the United States include E-ZPass in the Northeast, FasTrak in California, TollTag and TxTag in Texas, and SunPass in Florida. Your Budget rental vehicle is compatible with these systems through the rental company's toll program.

If you do not enroll in a toll program, Budget will bill tolls and processing fees to your credit card, sometimes weeks after the rental ends, as toll agencies process invoices in batches. To avoid unexpected post-rental charges, review the toll program terms carefully before signing the rental agreement.

What is the minimum age to rent a Budget car in the United States?

The minimum age to rent a Budget car in the United States without a surcharge is 25. Drivers aged 21 to 24 can rent from Budget in most United States locations but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to drivers 25 and older.

Two states have different rules by law:

  • New York: Budget and other rental companies must rent to licensed drivers aged 18 and older, though a young-renter surcharge still applies
  • Michigan: Similar rules apply, requiring rentals to drivers 18 and older with a surcharge

Vehicle classes typically restricted to drivers 25 and older at Budget in the United States include full-size cars, full-size SUVs, minivans, vans, convertibles, luxury, and premium categories. Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicles.

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Budget rates in the United States may waive the young-renter surcharge for the main driver. Check your booking confirmation to see if this waiver is shown, as it is not available on all rates.

Does Hola Car Rentals offer toll cashback for Budget rentals in the United States?

Yes, all bookings made through Hola Car Rentals, including Budget rentals in the United States, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the rental.

The United States has extensive toll networks, including E-ZPass in the Northeast, FasTrak in California, TxTag and TollTag in Texas, and SunPass in Florida. Whether you pay tolls through Budget's toll program or directly, you can claim cashback after your rental ends.

To claim your Tolls Cashback after a Budget rental in the United States:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. The reimbursement covers the lesser of the actual tolls paid or 5% of your booking total.

How much is the security deposit for a Budget rental in the United States?

When picking up a Budget rental car in the United States, the counter will place a temporary authorization hold on your credit card as a security deposit. This is not a charge but reduces your available credit until the rental is closed and your bank releases the hold.

For standard vehicle classes at Budget locations in the United States, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on:

  • The specific Budget location (airport versus city center)
  • The vehicle class selected (premium or specialty vehicles may require a higher hold)
  • The length of the rental period
  • Local rules at the pick-up location

The hold must be placed on a physical major credit card in the main driver's name, with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at Budget counters in the United States.

After you return the vehicle, Budget releases the hold, but your bank controls when it reappears in your available credit, which can take up to 15 business days.

How does the Budget Fastbreak pickup process work at United States airports?

Budget operates a Fastbreak service at many major United States airports, designed to speed up the pickup process for enrolled members. At airports such as Denver International (DEN) and Dallas/Fort Worth International (DFW), the process works as follows:

  • At Denver (DEN): Go to the Fastbreak counter, kiosk, or designated Fastbreak line in the baggage claim area, present your ID, collect your keys, and receive directions to your vehicle. A shuttle runs from the terminal to the rental lot, though note there is a shuttle gap between approximately 12:30 AM and 3:30 AM when self-transport is needed.
  • At Dallas/Fort Worth (DFW): Check the Fastbreak monitor at the counter, select your vehicle, and exit using your license and hang tag. Shuttles depart from the terminal lower level.

At airports without Fastbreak, Budget operates standard counters, often open 24 hours at major hubs. Downtown and city-center Budget locations in the United States typically have limited hours, such as weekday hours from 7:30 AM to 6:00 PM and reduced weekend hours, so plan your arrival accordingly.

To return your Budget vehicle at United States airports, follow the Car Rental Return signs from the highway. Keep your fuel receipt and note the odometer before dropping off.

Can I add an additional driver to my Budget rental in the United States?

Yes, you can add an additional driver to your Budget rental in the United States, either at the time of pickup or later at a Budget location, provided both the main driver and the additional driver are present with valid licenses.

The additional driver fee at Budget in the United States is US$13 per rental day, with a maximum charge of US$65 per rental. However, there are important state-level exceptions:

  • California: No additional driver fee for a parent, sibling, or child of the main renter
  • New York: The fee is reduced to US$3 per day

For Budget in the United States, additional drivers must generally be at least 25 years old at the time of pickup. Up to two additional drivers may be added if they meet the age and license requirements.

Some categories of additional drivers may be added at no charge, such as a spouse or domestic partner, or a fellow employee on a business account. Check your booking confirmation to see if an additional driver is already included in your rate.

Every additional driver must sign the rental agreement at the counter. Anyone who drives the Budget vehicle without being listed on the agreement will not be covered by the rental protections.

Is third-party liability insurance included in a Budget rental in the United States?

Third-party liability coverage at Budget in the United States depends on the state where you pick up the vehicle. Some United States states require rental companies to include state-minimum third-party liability in every rental, but not all states have this requirement.

Where no state minimum applies, your own personal auto insurance policy, if it extends to rental vehicles, would typically respond instead. However, coverage limits under state minimums or personal policies may be low relative to the costs of a serious accident in the United States.

Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (LIS), also known as ALI or SLI, to your Budget booking in the United States. This supplemental coverage protects you against bodily injury and property damage you may cause to other people while driving the rental, with limits up to US$300,000.

Key points to understand about third-party liability for Budget rentals in the United States:

  • LIS/ALI/SLI does not cover damage to the Budget vehicle itself, which requires CDW/LDW
  • Coverage applies only to drivers listed on the rental agreement
  • Driving in restricted areas or violating the rental terms can void coverage

Check your booking confirmation to confirm what liability coverage is included in your selected rate.

Does travel assistance come with a Budget rental booking in the United States?

Most bookings made through Hola Car Rentals, including Budget rentals in the United States, include travel assistance provided by Terrawind Global Protection. However, there is one important limitation: this benefit does not apply to residents of the United States or Canada.

If you are visiting the United States from another country and renting a Budget vehicle, the travel assistance coverage typically includes:

  • Medical coverage for up to 5 passengers in the event of an accident or non-pre-existing illness
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage is particularly relevant when driving a Budget rental in the United States, where a highway breakdown or medical emergency far from a major city can be costly. If you need assistance, contact Terrawind 24 hours a day at +1 888 980 9992 or via WhatsApp at +1 208 910 1001, and provide your Hola Car Rentals confirmation number.

Travel assistance does not cover damage to the Budget rental vehicle (that requires CDW/LDW) or liability to third parties (that requires LIS/ALI/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

What is the fuel policy for Budget car rentals in the United States?

Budget car rentals in the United States follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid fuel charges on your Budget rental in the United States:

  • Check the fuel gauge with the Budget agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Budget vehicle with less fuel than recorded at pickup, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus an administrative service fee.

Some Budget counter locations in the United States may offer a prepaid fuel option. If you accept it, you pay for a full tank upfront and do not need to refuel before return, but any unused fuel is generally non-refundable. The Full-to-Full policy is almost always the better value if you plan to refuel near the return location.

Can I pick up a Budget car in one United States city and return it in another?

Yes, one-way rentals are available through Budget across the United States, allowing you to pick up in one city and return in a different city. Budget operates over 1,400 locations across all 50 United States states, making one-way trips between major cities generally feasible.

Whether a drop-off fee applies depends on the specific route:

  • Same-city airport to downtown: often no drop-off fee
  • City to city within the same region or state: a drop-off fee typically applies and varies by distance and vehicle class
  • Long-distance or cross-country routes: a drop-off fee almost always applies and can be significant

The drop-off fee for your Budget one-way rental in the United States will be shown during the booking process under the section labeled as payable at the destination. It cannot be prepaid and is settled directly with Budget at the counter.

Cross-border one-way rentals, such as picking up in the United States and returning in Canada, may be restricted or require advance approval from Budget. Always check your booking confirmation for any cross-border driving restrictions before finalizing a one-way reservation.

Is a credit card required to rent from Budget in the United States?

Yes, a physical major credit card in the main driver's name is required to rent from Budget in the United States. The card must have the driver's name printed on it and must have sufficient available credit to cover the security deposit hold, which is typically US$300 to US$400 for standard vehicles at Budget locations in the United States.

The following types of cards are not accepted for the security deposit at Budget counters in the United States:

  • Debit cards linked to a bank account
  • Prepaid or gift cards
  • Virtual or single-use card numbers
  • Someone else's credit card (the card must belong to the main driver)

Even if you prepaid your Budget booking in full through Hola Car Rentals, you are still required to present a physical credit card at the counter for the deposit hold. The hold is a temporary authorization, not a charge, and is released after you return the vehicle, though your bank may take up to 15 business days to reflect the release.

It is recommended to bring a backup credit card in your own name in case your primary card is declined, and to notify your bank of your travel to the United States to prevent fraud blocks on the authorization.

Do I need an International Driving Permit to rent a Budget car in the United States?

An International Driving Permit (IDP) is mandatory for renting a Budget car in the United States if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In all other cases, an IDP is recommended but not strictly required, as visitors can generally drive in the United States on a valid foreign license.

Key points to know before picking up your Budget rental in the United States:

  • The IDP is a translation document only and must be carried alongside your original license at all times. It is not a standalone license and will not be accepted without the original.
  • If you believe you may need an IDP, obtain it in your home country before traveling. United States issuers such as AAA do not issue IDPs to holders of non-United States licenses.
  • Some United States states or individual Budget locations may request an IDP even for licenses in the Latin alphabet, so carrying one is always a safe precaution.

All documents presented at the Budget counter in the United States must be physical originals. Digital copies are not accepted. If your license is not in English, bringing an IDP reduces the risk of any issues at the counter and ensures a smoother pickup experience.

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