From fast summer showers on I‑95 to busy Turnpike exits, incidents can happen even on short drives. Arriving through MIA? Begin your car rental with protections set so you’re covered from mile one.
Immediate steps
Move to a safe spot if possible and check for injuries. Call 911 for assistance. Request a police report and note the officer’s name. Photograph vehicle positions, plates, and wider context such as signs and lane markings. Exchange details with other drivers and witnesses.
Who to call
Contact the support line once everyone is safe. Provide contract number, location, and the report number. If a tow or exchange is required, ask for the meeting point and timing. When your itinerary reaches Central Florida, complete your car hire and continue without extra stops.
Documents to keep
Save photos, receipts, and the report number. If schedules shift, many suppliers accept returns at the MCO facility once the vehicle is cleared. Staying seaside? Coordinate with Miami Beach locations for pickup or drop‑off logistics.
Before you roll again
Inspect the exchange vehicle, photograph existing marks, and confirm the fuel level. Keep the new agreement and support emails in your phone’s files. This article is general information, not legal advice.
For clearer protection and simpler claims handling, book with Hola Car Rentals—transparent pricing, strong coverage, and flexible changes that fit your plans.
