Minivan Hire
in New York

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car hire brands operating in New York, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in New York.

No. With Hola Car Rentals, all costs and charges for your booking in New York are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New York charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All hire brands at New York JFK serve customers from a single consolidated facility at Federal Circle (Station C). After collecting your bags, follow the signs inside your terminal to the AirTrain and board towards Federal Circle. The journey takes approximately 5 to 10 minutes, and the on-airport segment is free of charge, operating 24 hours a day.

Once you arrive at Federal Circle, follow the Hire Car signs to your brand's counter. Counters at JFK operate 24 hours, so late-night arrivals can still collect their minivan without issue.

Before heading to the counter, ensure you have:

• Your booking confirmation
• A physical, major credit card in the main driver’s name for the authorisation hold
• Your original driver’s licence and passport
• An International Driving Permit if your licence uses a non-Latin alphabet

If you cannot locate your brand's counter at Federal Circle, check the Hire Car signage or ask at an airport information desk.

Yes, minivan hires in New York City face practical challenges with underground parking. Most Manhattan underground garages have low clearance ceilings that a standard minivan cannot fit through, which limits where you can park the vehicle.

This is one of the most important considerations before collecting a minivan in New York. Key points to remember:

• Most underground garages in Manhattan are too low for a full-size minivan
• Surface-level or open-air parking structures are generally the better option for a minivan
• Double-parking is illegal at all times in New York City
• Street parking in Manhattan has strict time limits, overnight restrictions, and alternate-side rules
• Commercial zones (typically 7 AM to 6 PM on weekdays) heavily ticket non-commercial vehicles

If you are renting a minivan in New York for a group or family, plan your stops carefully and confirm that any garage you intend to use can accommodate the vehicle's height before driving in. Asking the hire desk agent about nearby return-area fuel stations and parking-friendly routes is also advisable at collection.

To collect a minivan hire in New York, you must bring a complete set of physical documents. Digital copies are not accepted at the counter under any circumstances.

• Original, unexpired driver’s licence in the main driver’s name
• Passport (required for visitors from outside the United States)
• Physical, major credit card with the driver’s name printed on the card, for the authorisation hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for foreign visitors)
• An International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic

An IDP is strongly recommended even if your licence is in a non-English Latin script, as some New York hire counters may request one for additional verification. The IDP is a translation only and must always be carried alongside your original licence, never as a standalone document.

If you plan to add a second driver to your New York minivan hire, that person must also be present at collection with their own valid licence and matching ID. Name mismatches between your licence, passport, and credit card are common causes of delays at the counter.

Toll exposure is high when driving a minivan hire in New York, especially around New York City. Nearly all major crossings and highways are fully cashless, meaning there are no cash lanes. Your hire minivan will include an electronic toll device by default.

At the counter, you will typically have two options:

• Unlimited toll package: approximately US$11 to US$26 per hire day, covering all tolls during the hire period
• Pay per use: the hire company charges the actual toll amounts plus daily or administrative processing fees, billed after return, sometimes weeks later

Estimated toll costs in the New York area for a minivan hire:

• NYC bridges and tunnels: approximately US$15 to US$25 per crossing
• Daily driving with one major crossing: approximately US$20 to US$40 or more
• Multiple crossings in a day: can exceed US$40

New York City also has an active Congestion Relief Zone covering most of Manhattan south of 60th Street. Entering this zone on local streets incurs a daily fee of approximately US$8.99 plus taxes, charged once per calendar day regardless of how many times you enter. The FDR Drive and West Side Highway are excluded as long as you do not exit onto local streets within the zone.

If you have a personal E-ZPass transponder, inform the hire desk at collection so they can deactivate the vehicle's default device and prevent duplicate charges.

New York State law requires hire companies to rent to licensed drivers aged 18 and older, making it one of the few places in the United States where drivers under 25 can legally hire a vehicle. However, a young-driver surcharge applies to drivers aged 18 to 24.

There is an important restriction specifically for minivan hires in New York: minivans are classified as a restricted vehicle category. Most hire partners require the main driver to be at least 25 years old to hire a minivan, even in New York where the minimum age is 18.

Key age rules to know before booking a minivan in New York:

• Drivers 25 and older: no age surcharge, full access to minivan category
• Drivers 21 to 24: young-driver surcharge applies; minivan availability depends on the specific partner and location
• Drivers 18 to 20: surcharge applies; minivan hires are generally not available in this age range

The credit card used for the authorisation hold must be in the main driver’s name with the name printed on the card. Debit and prepaid cards are not accepted for the hold.

Yes, every minivan hire booked through Hola Car Rentals in New York includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

Given the high toll exposure in New York, including bridge and tunnel crossings of US$15 to US$25 each and the daily Congestion Relief Zone fee for Manhattan, this benefit can add up significantly over a multi-day minivan hire.

To claim your cashback after returning the minivan:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Submissions received more than 30 days after return are not accepted. Tolls Cashback covers toll charges only, not administrative or processing fees added by the hire company, and does not apply to traffic fines or parking penalties.

When you collect a minivan hire in New York, the hire partner will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, typical holds range from approximately US$300 to US$400, but a minivan may attract a higher hold due to its vehicle class.

Important points to know about the deposit for a New York minivan hire:

• The hold is a temporary authorisation, not a charge, but it reduces your available credit until your bank releases it
• Only a physical, major credit card in the main driver’s name with the name printed on the card is accepted; debit and prepaid cards are not accepted
• The exact hold amount is set by the hire partner at the counter and may vary by location, season, and vehicle class
• After you return the minivan, the hold is released, but your bank controls when it appears back on your account, which can take up to 15 working days

To avoid issues at the New York counter, notify your bank of your travel plans in advance, confirm you have sufficient available credit to cover both the hold and any expected charges, and bring a backup credit card in your own name as a precaution.

The insurance included with your minivan hire in New York depends on the rate plan you selected at booking. It is important to review your confirmation carefully before arriving at the hire desk.

The two main protections to understand for a New York minivan hire are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire minivan from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the minivan. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability coverage is strongly recommended for driving in New York.

Neither CDW nor LDW covers tyres, the undercarriage, the roof, or personal belongings inside the minivan. Coverage applies only to drivers listed on the hire agreement, so ensure every person who will drive the New York minivan is added at the hire desk.

New York hire vehicles are legally required to carry proof of insurance in the glove box. Review the hire agreement at collection to confirm exactly what is included before driving away.

Your minivan hire in New York follows a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges.

Steps to ensure a smooth fuel return on your New York minivan hire:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep the final fuel receipt showing the date, time, and station address
• Take a photo of the full gauge before returning the minivan, especially for after-hours drops

If you return the New York minivan below the recorded starting level, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at JFK or city locations, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence. Ask the hire desk at collection to point you towards the nearest fuel station to the return location.

Yes, you can add an additional driver to your minivan hire in New York, either as part of your rate or for a fee payable at the hire desk.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether this applies to your New York minivan reservation.

If the additional driver is not included in your rate, the daily fees for a New York minivan hire vary by partner:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the New York collection point with their own valid driver’s licence and matching ID. They must also meet the minimum age requirements for the minivan category, which usually means being at least 25 years old. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the minivan in New York without being listed on the agreement will not be covered by CDW, LDW, or liability protections.

Yes, one-way minivan hires in New York are possible, but a drop-off fee may apply depending on your return location and the hire partner.

Common patterns for one-way minivan hires starting in New York:

• Same-city airport to downtown New York (or vice versa): often no drop-off fee
• New York to another city in the same state or region: a drop-off fee usually applies and varies by distance and vehicle class
• New York to a different state or cross-country: a drop-off fee almost always applies and can be substantial for a minivan
• Cross-border one-ways (for example, New York to Canada): often restricted or subject to higher fees; confirm with the hire partner before booking

The drop-off fee for your New York minivan hire will be shown during the booking process under the "To pay at destination" section. It cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed at the time of booking.

If you need to change your return location after booking, be aware that modifications may reprice the hire and recalculate the drop-off fee. Always review your confirmation to verify the fee before collection.

Yes, most minivan hires made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, but there is one important eligibility restriction: this benefit does not apply to residents of the United States or Canada.

For eligible customers hiring a minivan in New York, the coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is separate from CDW, LDW, and third-party liability insurance. It does not cover damage to the hire minivan or injuries caused to third parties.

If you need assistance during your New York minivan hire, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your Hola Car Rentals confirmation number ready (for example, HOLA1000000), along with your location and a description of the situation. Always check your booking confirmation for the exact coverage limits and terms that apply to your specific New York minivan hire.

If you return your New York minivan hire after the agreed drop-off time, a grace period of approximately 30 minutes usually applies, though this is not guaranteed by every partner or location.

If you exceed the grace period, the hire partner may charge you for:

• Additional time at an hourly or daily rate, depending on how late the return is
• A late return fee on top of the extra time charges

For minivan hires in New York, where demand can be high, returning late may also impact other customers waiting for the same vehicle class.

If you know you need more time with the New York minivan, the best approach is to contact the hire partner directly before the scheduled return time to request an extension. Extensions are subject to availability and may reprice the hire.

For after-hours returns at JFK, key drop boxes are available at many locations. Follow the return instructions on your hire agreement, leave the fuel receipt in the envelope, and take photos of the minivan's condition and fuel gauge before dropping the keys. Remember that your liability for the vehicle continues until the partner formally checks it in, even after an after-hours drop.