Car Hire
Anchorage Airport

Hola Car Rentals is the only premium partner of the top car hire brands operating at Anchorage Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Anchorage Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Anchorage Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Anchorage Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All hire car companies at Anchorage Airport operate from the consolidated Hire Car Centre located at 5000 W International Airport Rd, Anchorage, AK 99502. Free shuttle buses run every 15 minutes, all day, connecting both terminals to the Hire Car Centre.

• South Terminal: From baggage claim, follow the posted Hire Car signs through a tunnel for approximately 100 yards to reach the shuttle pickup point.
• North Terminal: Use the wall-mounted telephone next to the Terminal Connector to request a shuttle pickup to the Hire Car Centre.

Brands operating on-site at the Anchorage Airport Hire Car Centre include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. Once you arrive at the centre, follow interior signage to your specific brand counter. If you completed online check-in with your brand before arrival, you may be able to proceed more quickly through the counter queue.

Counter hours at the Anchorage Airport Hire Car Centre vary by brand. Below are the operating hours as of early 2026:

• Avis: 5:30 AM to 2:30 AM
• Budget: 6:00 AM to 1:45 AM
• Hertz: 5:30 AM to 2:00 AM
• National: 5:30 AM to 2:30 AM
• Dollar and Thrifty: 6:00 AM to 2:00 AM
• Enterprise: 7:00 AM to 10:00 PM in winter; 6:00 AM to midnight in summer

If your flight arrives outside these windows, after-hours vehicle returns are available. Simply lock the vehicle, remove all belongings, and deposit the keys in the designated dropbox in the return area. The vehicle will be checked in when the location reopens the next business day. Always confirm current hours on your booking confirmation, as schedules can change on holidays or seasonally at Anchorage Airport.

To collect your hire car at Anchorage Airport, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence (original, not digital). If your licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
• A major credit card with your name printed on the physical card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted for the deposit.
• A valid passport or government-issued photo ID (particularly important for visitors arriving internationally at Anchorage Airport).
• Your booking confirmation or printed voucher, if required by your specific rate.
• Round-trip flight or cruise tickets may be requested from foreign visitors.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Anchorage Airport hire car counter. The IDP is a translation only and is never valid without your original licence.

Alaska has no traditional toll roads. The only tolled facility you may encounter when driving from Anchorage Airport is the Anton Anderson Memorial Tunnel, also known as the Whittier Tunnel, which connects Whittier to Highway 1 near Anchorage. At 2.5 miles, it is the longest highway tunnel in North America.

Key facts about the Whittier Tunnel toll:

• Payment is cash only at a manned toll booth. No electronic systems such as E-ZPass or SunPass operate in Alaska.
• The standard toll for a 2-axle passenger car is US$13. Larger vehicles with more axles pay higher rates.
• Hire company toll programmes such as e-Toll or PlatePass do not apply here, since the tunnel requires direct cash payment at the booth. No daily programme fees are triggered.
• Failure to pay cash prevents tunnel access. There are no automatic billing, violations, or penalty fees associated with this toll.

No congestion charges or emissions zones exist anywhere in Alaska. If you do not plan to drive to Whittier, you will encounter no tolls at all during your hire from Anchorage Airport.

Hiring at Anchorage Airport involves several layered local fees that can add 25 to 35 percent on top of your base rate. Understanding these before you book helps avoid surprises at the counter.

• Customer Facility Charge (CFC): US$7.00 per hire day, charged by all on-airport concessionaires to fund the consolidated Hire Car Centre.
• Facility Maintenance Charge (FMC): US$3.15 per hire day, also remitted to cover maintenance of the Anchorage Airport hire car facility. The combined CFC and FMC total is US$10.15 per day, effective 2 March 2026.
• Anchorage Municipal Hire Vehicle Tax: 8% on total hire fees, capped at US$120 for passenger cars (applies up to US$1,500 in fees) or US$240 for trucks, vans, and motorhomes (up to US$3,000).
• Alaska State Hire Excise Tax: 9% for traditional hire agencies, stacked on top of the municipal tax.

If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the Anchorage Airport counter. If you are charged for something not disclosed on your confirmation, keep all paperwork and contact support after the hire is complete.

Yes, a major credit card is required to hire a car at Anchorage Airport. The card must be a physical card with your name printed on it, in the main driver’s name, and must have sufficient available credit to cover the authorisation hold placed at pickup.

Important details to keep in mind:

• Debit cards and prepaid cards are not accepted for the security deposit hold at Anchorage Airport hire car counters.
• Digital wallets, virtual card numbers, and single-use cards are also not accepted. You must present the physical card.
• Typical security deposit holds in the United Kingdom range from GBP 200 to GBP 300 for standard vehicles, though the exact amount is set by the hire company at the counter and may be higher for premium vehicle classes.
• The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 business days.

It is a good idea to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of your travel to Alaska before arriving at Anchorage Airport to prevent fraud blocks on the authorisation.

Yes, Tolls Cashback applies to toll charges you pay during your hire from Anchorage Airport, including the cash toll at the Whittier Tunnel (Anton Anderson Memorial Tunnel) if you drive to Whittier.

All bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period. For example, if your booking total is US$600, the maximum cashback is US$30. If you paid US$13 at the Whittier Tunnel, you would receive US$13 back. If you paid more than the 5% cap, the cap applies.

To claim your cashback after returning your Anchorage Airport hire:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or proof of the toll payment (such as a cash receipt from the Whittier Tunnel booth, if available).

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

Yes, off-airport hire locations in Anchorage can be significantly cheaper than picking up directly at Anchorage Airport, primarily because they avoid the US$10.15 per day combined Customer Facility Charge and Facility Maintenance Charge that all on-airport concessionaires must collect.

On a seven-day hire, avoiding those fees alone saves over US$70. Off-airport locations also typically do not charge the airport concession recovery fee, which can reduce the effective surcharge total by 10 to 25 percent compared to equivalent vehicles hired at Anchorage Airport.

Brands such as Enterprise, Hertz, and Avis operate off-site branches in Anchorage in addition to their Anchorage Airport counters. However, choosing an off-airport location means you will need to arrange your own transportation from the airport to the pickup site, which adds time and cost after a long flight.

Whether the savings outweigh the convenience of picking up directly at Anchorage Airport depends on your arrival time, luggage, and group size. If your booking confirmation shows taxes and fees as included, review the itemised breakdown carefully so you understand exactly what is prepaid versus due at the counter.

It depends on your driver’s licence. Visitors hiring at Anchorage Airport can generally drive with a valid foreign licence, but an International Driving Permit (IDP) is required in certain situations.

• If your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is mandatory. The IDP serves as a translation and must be carried alongside your original licence at all times.
• If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required by most hire partners at Anchorage Airport.
• Some hire companies, such as Avis, may also ask for a passport if your licence was not issued in the United States or Canada.

The IDP is not a standalone document. It is invalid without your original driver’s licence and will not be accepted alone at the Anchorage Airport hire car counter. You must obtain your IDP in your home country before travelling, as UK issuers such as AA do not issue IDPs to non-UK licence holders. All documents presented at the counter must be physical originals.

The minimum age to hire a car at Anchorage Airport without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be subject to a daily young-driver surcharge, and most vehicle classes are restricted to drivers aged 25 and older.

Key points for younger drivers at Anchorage Airport:

• Drivers aged 21 to 24 are generally eligible to hire economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories. Premium, luxury, full-size SUV, minivan, and convertible classes typically require the driver to be at least 25.
• The young-driver surcharge amount varies by hire brand and is paid at the Anchorage Airport counter, not prepaid online.
• Alaska is not New York or Michigan, so the standard UK policy applies: 25 is the common minimum, with an under-25 surcharge for drivers aged 21 to 24.

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Avis and Budget rates may waive the young-driver fee. Check your booking confirmation to see if this waiver is explicitly shown before arriving at Anchorage Airport.

Hires picked up at Anchorage Airport follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return near Anchorage Airport:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.
• During the hire, use the correct fuel type as specified in the agreement. Wrong-fuel incidents are not covered by the fuel policy.
• Before returning, refuel within approximately 10 miles or 15 km of the Anchorage Airport return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address. For after-hours returns at Anchorage Airport, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

If you return the vehicle below the recorded starting level, the hire company may charge a fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee. Returning the tank full is always the most cost-effective option.

When hiring at Anchorage Airport, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver or Loss Damage Waiver (CDW/LDW) reduces your financial liability for damage to the hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly shows zero deductible. CDW/LDW does not cover damage you cause to other people or their property.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the hire vehicle. In Alaska, state-minimum liability is not universally mandated for hire companies in the same way as some other states, so it is strongly recommended to add supplemental liability cover for your Anchorage Airport hire.

Additional points to consider:

• CDW/LDW and LIS/ALI/SLI are separate protections. You need both for comprehensive cover.
• Cover applies only to drivers named on the hire agreement. Add all additional drivers at the Anchorage Airport counter.
• Excluded items under CDW/LDW typically include tyres, undercarriage, roof, and keys unless a specific add-on covers them.
• Always report any incident immediately using the number on your hire agreement.

Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, and this benefit can be especially valuable when driving in remote areas accessible from Anchorage Airport, where medical facilities may be far away.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers in the vehicle.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline on your way to Anchorage Airport.
• Flight cancellation insurance.

Important: This benefit applies only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for Travel Assistance.

If you need to use this cover during your hire from Anchorage Airport, contact Terrawind 24 hours a day, 7 days a week. Provide your full name, your booking confirmation number, your current location, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports, as some reimbursements require prior authorisation before expenses are incurred.

Check your booking confirmation for the exact cover limits and terms that apply to your specific reservation.